Sony WF-C500 Help Guide - Page 25

about 30% to 5%. The charging case cannot sufficiently charge the headset with this level

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about 30% to 5%. The charging case cannot sufficiently charge the headset with this level of remaining battery charge. When you set the headset into the charging case or remove the headset from the charging case, if the indicator (orange) on the charging case does not turn on or turns off immediately, the remaining battery charge of the charging case is less than 5%. The headset cannot be charged with the charging case in this case. Hint The remaining battery charge of the headset may be different on the left and right sides depending on how you use them. When using both units of the headset, the remaining battery charge of the unit with less remaining battery charge between the left and right units is displayed. When using only one unit of the headset, the remaining battery charge of the unit you are using is displayed. You can also check the remaining battery charge of the headset with the "Sony | Headphones Connect" app. Android smartphones and iPhone/iPod touch both support this app. Note If the headset and smartphone are not connected with HFP, the remaining battery charge will not be correctly displayed. The remaining battery charge of the charging case cannot be checked on the "Sony | Headphones Connect" app. When the indicator (orange) on the charging case flashes, charge the charging case. The remaining battery charge may not be properly displayed immediately after a software update or if the headset has not been used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic What you can do with the "Sony | Headphones Connect" app About the indicator 5-030-793-11(1) Copyright 2021 Sony Corporation 25

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about 30% to 5%. The charging case cannot sufficiently charge the headset with this level of remaining battery
charge.
When you set the headset into the charging case or remove the headset from the charging case, if the indicator
(orange) on the charging case does not turn on or turns off immediately, the remaining battery charge of the charging
case is less than 5%. The headset cannot be charged with the charging case in this case.
Hint
The remaining battery charge of the headset may be different on the left and right sides depending on how you use them.
When using both units of the headset, the remaining battery charge of the unit with less remaining battery charge between the
left and right units is displayed.
When using only one unit of the headset, the remaining battery charge of the unit you are using is displayed.
You can also check the remaining battery charge of the headset with the “Sony | Headphones Connect” app. Android
smartphones and iPhone/iPod touch both support this app.
Note
If the headset and smartphone are not connected with HFP, the remaining battery charge will not be correctly displayed.
The remaining battery charge of the charging case cannot be checked on the “Sony | Headphones Connect” app. When the
indicator (orange) on the charging case flashes, charge the charging case.
The remaining battery charge may not be properly displayed immediately after a software update or if the headset has not been
used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining
battery charge.
Related Topic
What you can do with the “Sony | Headphones Connect” app
About the indicator
5-030-793-11(1) Copyright 2021 Sony Corporation
25