Sony WF-C500 Help Guide - Page 118

the pairing information for the headset from the connected device and then pair them again.

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The headset is initialized. This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. About the instruction manual video Watch the video to find out how to initialize. https://rd1.sony.net/help/mdr/mov0030/h_zz/ Note When the initialization is finished, the headset turns off. If you have updated the software after purchasing the headset, the software is retained updated even if you initialize the headset. When you initialize the headset to restore to the factory settings after you change the language of the voice guidance, the language will not return to the factory setting. 5-030-793-11(1) Copyright 2021 Sony Corporation 118

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This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete
the pairing information for the headset from the connected device and then pair them again.
If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
About the instruction manual video
Watch the video to find out how to initialize.
Note
When the initialization is finished, the headset turns off.
If you have updated the software after purchasing the headset, the software is retained updated even if you initialize the headset.
When you initialize the headset to restore to the factory settings after you change the language of the voice guidance, the
language will not return to the factory setting.
5-030-793-11(1) Copyright 2021 Sony Corporation
The headset is initialized.
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