Sony WF-C500 Help Guide - Page 99

What can I do to solve a problem?

Get Sony WF-C500 PDF manuals and user guides View all Sony WF-C500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 99 highlights

Help Guide Wireless Stereo Headset WF-C500 What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Set the headset into the charging case. You may be able to resolve some issues by setting the headset into the charging case. Charge the headset. You may be able to resolve some issues by charging the headset battery. Restart the device that is being connected to the headset. You may be able to resolve some issues by restarting the device being connected such as your computer or smartphone. Reset the headset. Initialize the headset. This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging Customer support websites Resetting the headset Initializing the headset to restore factory settings 5-030-793-11(1) Copyright 2021 Sony Corporation 99

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
Help Guide
Wireless Stereo Headset
WF-C500
What can I do to solve a problem?
If the headset does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Set the headset into the charging case.
You may be able to resolve some issues by setting the headset into the charging case.
Charge the headset.
You may be able to resolve some issues by charging the headset battery.
Restart the device that is being connected to the headset.
You may be able to resolve some issues by restarting the device being connected such as your computer or
smartphone.
Reset the headset.
Initialize the headset.
This operation resets volume settings, etc. to the factory settings, and deletes all pairing information.
Look up information on the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.
Related Topic
Charging
Customer support websites
Resetting the headset
Initializing the headset to restore factory settings
5-030-793-11(1) Copyright 2021 Sony Corporation
99