Sony WF-C500 Help Guide - Page 74

When you finish talking, press the button on the left or right unit of the headset to end the call.

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The headset may not be connected with the smartphone or mobile phone over HFP or HSP. Check the connection status on the smartphone or mobile phone. If playback does not pause automatically, operate the headset to pause playback. 3 Operate the smartphone or mobile phone to adjust the volume. 4 When you finish talking, press the button on the left or right unit of the headset to end the call. If you received a call during music playback, music playback resumes automatically after ending the call. Hint When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones receive a call with the phone instead of the headset. With an HFP connection, switch the call to the headset by pressing and holding the button on the left or right unit for about 2 seconds or by using your smartphone or mobile phone. The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume during a call, the volume of music playback does not change. You can also enjoy hands-free calls even when you are using only one unit of the headset. When you receive an incoming call, answer the call with the unit of the headset you are using. If you remove the other unit of the headset from the charging case while you are talking with only one unit, you can talk with both units. Note Depending on the smartphone or mobile phone, when you receive an incoming call while you are listening to music, playback may not resume automatically even if you finish the call. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. Your voice will be heard from the headset through the headset's microphone (Sidetone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction. You cannot adjust the volume during a call on the headset. Adjust the volume on the connected device. When you are using only one unit of the headset, be sure to set the other unit in the charging case. Related Topic Using only one unit of the headset How to make a wireless connection to Bluetooth devices Making a call Functions for a phone call What you can do with the "Sony | Headphones Connect" app 5-030-793-11(1) Copyright 2021 Sony Corporation 74

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Hint
When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones receive a call with the
phone instead of the headset. With an HFP connection, switch the call to the headset by pressing and holding the button on the
left or right unit for about 2 seconds or by using your smartphone or mobile phone.
The headset volume during a call and during music playback can be independently adjusted. Even if you change the volume
during a call, the volume of music playback does not change.
You can also enjoy hands-free calls even when you are using only one unit of the headset. When you receive an incoming call,
answer the call with the unit of the headset you are using. If you remove the other unit of the headset from the charging case
while you are talking with only one unit, you can talk with both units.
Note
Depending on the smartphone or mobile phone, when you receive an incoming call while you are listening to music, playback
may not resume automatically even if you finish the call.
Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or
mobile phone is too close to the headset.
Your voice will be heard from the headset through the headset’s microphone (Sidetone function). In this case, ambient sounds or
the sounds of the headset operation may be heard through the headset, but this is not a malfunction.
You cannot adjust the volume during a call on the headset. Adjust the volume on the connected device.
When you are using only one unit of the headset, be sure to set the other unit in the charging case.
Related Topic
Using only one unit of the headset
How to make a wireless connection to Bluetooth devices
Making a call
Functions for a phone call
What you can do with the “Sony | Headphones Connect” app
5-030-793-11(1) Copyright 2021 Sony Corporation
The headset may not be connected with the smartphone or mobile phone over HFP or HSP. Check the
connection status on the smartphone or mobile phone.
If playback does not pause automatically, operate the headset to pause playback.
Operate the smartphone or mobile phone to adjust the volume.
3
When you finish talking, press the button on the left or right unit of the headset to end the call.
If you received a call during music playback, music playback resumes automatically after ending the call.
4
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