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TP-Link Archer VR900v Archer VR900vDE V2 User Guide - Page 132

Appendix: Troubleshooting

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Appendix: Troubleshooting T1. How do I restore my modem router's configuration to its factory default settings? With the modem router powered on, press and hold down the Reset button on the modem router for 5 seconds until all LEDs turn on momentarily, then release the button. Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the modem router. T2. What should I do if I forgot my password? Web management page password: • If you are using a TP-Link ID to log in, click Forgot password on the login page and then follow the instructions to reset the password. • Alternatively, reset the router, and then visit http://tplinkmodem.net to create a new login password. Wireless network password: 1. The default Wireless Password/PIN is printed on the product label of the modem router. 2. If the default wireless password has been changed, log in to the modem router's web management page and go to Basic > Wireless to retrieve or reset your password. T3. What should I do if I cannot log in to the modem router's web management page? • Make sure the modem router connects to the computer correctly and the corresponding LED indicator(s) light up. • Make sure the IP address of your computer is configured to obtain an IP address automatically and obtain the DNS server address automatically. • Make sure the default access you input is right. • Check your computer's settings: 1 ) Go to Start > Control Panel > Network and Internet, and click View network status and tasks; 2 ) Click Internet Options on the bottom left; 3 ) Click Connections, select Never dial a connection; 127

Section	Page
About This Guide	6
Get to Know Your Modem Router	7
1. 1. Product Overview	8
1. 2. Physical Appearance	8
1. 2. 1. Top Panel	8
1. 2. 2. Back Panel	10
1. 2. 3. Side Panel	11
Connect the Hardware	12
2. 1. Position Your Modem Router	13
2. 2. Connect Your Modem Router	13
Log In to Your Modem Router	16
Set Up Internet Connections	18
4. 1. Use Quick Setup Wizard	19
4. 2. Manually Set Up an Internet Connection	19
4. 3. Test Internet Connectivity	20
4. 4. Set Up an IPv6 Connection	21
4. 5. More Operation Modes	22
4. 5. 1. Wireless Router Mode	22
4. 5. 2. 3G/4G Router Mode	23
TP-Link Cloud Service	24
5. 1. Register a TP-Link ID	25
5. 2. Change Your TP-Link ID Information	25
5. 3. Manage the User TP-Link IDs	26
5. 3. 1. Add an TP-Link ID to Manage the Router	27
5. 3. 2. Remove TP-Link ID(s) From Managing the Router	27
5. 4. Manage the Router via TP-Link Tether App	28
5. 4. 1. Install the Tether App on Your Smartphones or Tablets	28
5. 4. 2. Locally Manage Your Router Using the Tether App	28
5. 4. 3. Remotely Manage Your Router Using the Tether App	29
Telephony	30
6. 1. Connecting the Telephone	31
6. 2. DECT	31
6. 2. 1. Registering DECT Handset	31
6. 2. 2. Configuring DECT Settings	32
6. 3. Entering Telephone Information	33
6. 4. Telephone Book	36
6. 4. 1. Telephone Book	36
6. 4. 2. Emergency Calls	37
6. 5. Telephony Devices Management	38
6. 6. Call Log	40
6. 7. Calling via Which Number	40
6. 8. Call Blocks	41
6. 8. 1. Do Not Disturb	41
6. 8. 2. Blocking Certain Calls	42
6. 8. 3. Prevent from Dialing	43
6. 9. Forwarding Calls	43
6. 10. Call Through	45
6. 11. tpPhone	46
6. 12. Voice Mail	47
Guest Network	49
7. 1. Create a Network for Guests	50
7. 2. Customize Guest Network Options	50
USB Settings	52
8. 1. Access the USB Storage Device	53
8. 1. 1. Access the USB Device Locally	53
8. 1. 2. Access the USB Device Remotely	55
8. 1. 3. Customize the Access Settings	58
8. 2. Media Sharing	61
8. 3. Printer Sharing	62
8. 4. 3G/4G Settings	66
8. 4. 1. As a Backup Solution for Internet Access	66
8. 4. 2. As the Only Way to Access the Internet	67
Parental Controls	69
QoS	73
10. 1. Prioritize Internet Traffic with QoS	74
10. 2. Update the Database	75
Network Security	77
11. 1. Firewall & DoS Protection	78
11. 2. Service Filtering	79
11. 3. Access Control	80
11. 4. IP & MAC Binding	82
NAT Forwarding	84
12. 1. Translate Address and Port by ALG	85
12. 2. Share Local Resources over the Internet by Virtual Server	86
12. 3. Open Ports Dynamically by Port Triggering	87
12. 4. Make Applications Free from Port Restriction by DMZ	88
12. 5. Make Xbox Online Games Run Smoothly by UPnP	89
VPN Server	91
13. 1. Use OpenVPN to Access Your Home Network	92
13. 2. Use PPTP VPN to Access Your Home Network	93
13. 3. Use IPSec VPN to Access Your Home Network	97
Specify Your Network Settings	101
14. 1. LAN Settings	102
14. 1. 1. Change the LAN IP Address	102
14. 1. 2. Use the Modem Router as a DHCP Server	103
14. 1. 3. Reserve LAN IP Addresses	104
14. 2. IPv6 LAN Settings	104
14. 2. 1. Configure the RADVD Address Type	105
14. 2. 2. Configure the DHCPv6 Server Address Type	105
14. 3. Wireless Settings	106
14. 3. 1. Specify Basic Wireless Settings	106
14. 3. 2. Use WPS for Wireless Connection	108
14. 3. 3. Schedule Your Wireless Function	110
14. 3. 4. View Wireless Information	111
14. 3. 5. Advanced Wireless Settings	111
14. 4. Set Up a Dynamic DNS Service Account	113
14. 5. Interface Grouping	113
14. 6. Create Static Routes	114
14. 7. Set Up the IPv6 Tunnel	117
14. 7. 1. Use the Public IPv6 Tunnel Service-6to4	117
14. 7. 2. Specify the 6rd Tunnel with Parameters Provided by Your ISP	118
Administrate Your Network	119
15. 1. Set System Time	120
15. 2. Control LEDs	121
15. 3. Update the Firmware	121
15. 3. 1. Online Upgrade	121
15. 3. 2. Local Upgrade	122
15. 4. Back up and Restore Configuration Settings	122
15. 5. Change the Administrator Account	123
15. 6. Local Management	124
15. 7. Remote Management	125
15. 8. System Log	126
15. 9. Monitor the Internet Traffic Statistics	127
15. 10. CWMP Settings	128
15. 11. SNMP Settings	130