Toshiba Portege R400 PPR40C Users Manual Canada; English - Page 143

USB floppy diskette drive, Problem, Procedure

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Troubleshooting Problem Slow performance Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on running and using the Defragmentation utility. As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. USB floppy diskette drive For further information, please refer to Chapter 3, Features, Utilities and Options. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached. Some programs run correctly but others do not The computer's software or hardware configuration may be causing a problem - ensure that these configurations match your requirements (refer to any relevant documentation, for example that supplied with any software in use, for further information). You cannot access the Try another floppy diskette in the drive - if you are external floppy diskette able to access this disk then it indicates the drive original disk and not the drive is probably causing the problem. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-9

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User’s Manual
8-9
Troubleshooting
USB floppy diskette drive
For further information, please refer to Chapter 3,
Features, Utilities and
Options
.
Slow performance
The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system's
documentation or online Help File for further
information on running and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.
Problem
Procedure
Problem
Procedure
Drive does not operate
Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the
external floppy diskette
drive
Try another floppy diskette in the drive - if you are
able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.