Xerox C2424 Service Manual - Page 106

5,0XX.4x Errors - Y-Axis Sub-System Fault 5,001.41: The drum turned one full revolution without seeing the drum home sensor activate. 5,002.42: The Y-Axis encoder is not working properly or the drum has stalled. 5,003.43: There is a general problem with the Y-Axis sub-system. Troubleshooting Procedure Step Questions and Actions Yes No 1 1. From the service diagnostic Monitor Menu, Go to Step 2. run the Y-axis Encoder test. 2. Did the test pass? Go to Step 3. 2 1. Inspect the Y-axis motor connector. 2. Is the wiring faulty? Replace the wiring harness or Y-axis motor. Go to Step 4. 3 1. Inspect the encoder wiring harness. 2. Is the wiring faulty? Replace the Replace the defective wiring. drum assembly. 4 1. Run the Y-axis Drive test. 2. Check the current values. 3. Are the values within normal operating range? Go to Step 5. Replace the Y-axis motor. 5 1. Run the Y-axis Belt Tension test. Go to Step 6. 2. Check the current values. 3. Are the values within the normal operating range? Replace the Y-axis belt. 6 1. Run the Y-axis Motor test. 2. Did the tests pass? Replace the Replace the drum assembly. Y-axis motor. 5,0XX.6x Errors - Program Faults 5,001.63: There is a problem with the Y-Axis sub-sytem. 5,005.67: If not in the homless or idle state, the system faults out. Software fault. 5,006.68: Software fault. 5,007.60: Software fault. 5,008.61: PostScript failed to fill the race buffer during imaging. Software fault. 5,009.62: There were errors during imaging. Possible jets on/off outside of the deadband area. Software fault. a. Reset NVRAM and retest. b. Ensure ground integrity for the system (see "Ensuring Ground Integrity" on page 4-73). c. Replace the EEPROM chip. d. Reboot the system. 3-14 WorkCentre C2424 Service Manual