Xerox C2424 Service Manual - Page 116
Temperature Error
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Troubleshooting Procedure (Continued) Step Questions and Actions ■ 11,006.43 and 11,015.43 ■ For all other 11,000.4x errors: Yes No Replace the printhead. Replace the electronics module. 11,100.60 - Temperature Error 11.100.60: The root problem for this error is temperature sensitivity with the power supply's opto isolator chips. Ensure room temperature is not too high. Ensure also that the electronics fan runs correctly. If OK, then replace the electronics module. 12,000.60 Errors - Program Faults a. Reset NVRAM and retest. b. Ensure ground integrity for the system(see "Ensuring Ground Integrity" on page 4-73). 13,0XX.xx Errors - Thermal Faults 13,000.48: Thermal fault. Troubleshooting Procedures Step Questions and Actions 1 1. Ensure ground integrity for the system. 2. Did this correct the problem? 2 1. Reset NVRAM and retest. 2. Did this correct the problem? 3 1. Check and reseat all data cables to the printhead. 2. Did this correct the problem? Yes Complete. Complete. Complete. 13,003.42: 13,007.46: Troubleshooting Procedures Step Questions and Actions 1 1. Ensure ground integrity for the system. 2. Did this correct the problem? Yes Complete. No Go to Step 2. Go to Step 3. Replace the printhead. No Go to Step 2. 3-24 WorkCentre C2424 Service Manual