Xerox C2424 Service Manual - Page 260

Step Questions and Actions Yes No 4 1. If there is no visible scratch on the Complete. transparency the defect occurred during paper pick or early transport from Trays 2, 3, or 4. 2. Change the paper pick guide, front door, or maintenance kit. 3. Did this correct the problem? Go to Step 5. 5 A scratch or smear can be caused by debris build-up on the paper preheater's heating surface. Try the following: Complete. 1. Run the cleaning procedure Remove Print Smears from the system's control panel. 2. Did this correct the problem? Go to Step 6. 6 1. Force a sheet of thick 65- to 80-lb. paper through the paper preheater to "buff" the paper preheater heating surfaces. Complete. 2. With the leading and trailing ends of the sheet of paper extending from the entry and exit of the paper preheater, gently pull the sheet of paper back and forth several times and then remove the paper. Be careful of the paper-sensor flags. 3. Did this correct the problem? Go to Step 7. 7 1. Inspect all paper guides inside the system Clean or replace any defective for nicks, cuts, or debris. paper guide(s). 5-20 WorkCentre C2424 Service Manual