Xerox C2424 Service Manual - Page 145
Run the Transfix Drive Slow and Transfix Drive Fast tests., Run the Paper Path Drive test.
UPC - 095205676532
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Page 145 highlights
Jam Code Troubleshooting Procedures (Continued) C2X C3M C3N C3P C3Q C3T C3X C5X D2D D2M D2N D2P D2Q Strip flag unexpected event during exit. 1. Ensure that the media is not too thick and that it is supported by the system. 2. Use a less glossy media. 3. Ensure that the guides in the tray are snug against the media. 4. If the drum maintenance unit is near the end of its life, replace it. 5. Clean and inspect the exit rollers. 6. Run the Paper Path Drive test. The strip flag timed out waiting for the paper picked from Tray 2. The strip flag timed out waiting for the paper picked from Tray 3. The strip flag timed out waiting for the paper picked from Tray 4. The strip flag timed out waiting for the paper picked from Tray 1. Strip flag time-out during transfix. 1. Ensure that the media is correct size and type for the tray. If envelope jam, try a different style. 2. Check the drum maintenance unit for proper operation; replace if necessary. 3. Ensure that the process drive assembly is correctly homed (see page 6-8). 4. Ensure that the stripper carriage moves freely. Run the Stripper Contact test. 5. Run the Transfix Drive Slow and Transfix Drive Fast tests. Strip flag time-out during exit. 1. Open the exit cover and ensure that the springs for the idler rollers are present and installed correctly (they should be the same for all 5 rollers). 2. Verify that the metal bar is installed on top of the exit guide. Print pulled back into transfix nip during exit. 1. Ensure that the media is not too thick and that it is supported by the system. 2. Use a less glossy media. 3. If the drum maintenance unit is near the end of its life, replace it. 4. Clean and inspect the exit rollers. 5. Run the Paper Path Drive test. 6. Replace the lower exit guide assembly. Exit flag unexpected event during warm-up. The exit flag actuated unexpectedly when paper picked from Tray 2. The exit flag actuated unexpectedly when paper picked from Tray 3. The exit flag actuated unexpectedly when paper picked from Tray 4. The exit flag actuated unexpectedly when paper picked from Tray 1. Error Messages and Codes 3-53