Xerox C2424 Service Manual - Page 109
Questions and Actions, The head tilt is not engaged, or the printhead is stuck in the tilt position
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UPC - 095205676532
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7,008.41: The head tilt is not engaged, or the printhead is stuck in the tilt position by the tilt arms. Troubleshooting Procedure Step Questions and Actions Yes No 1 1. Reboot the system . 2. Did this correct the problem? Go to Step 2. Complete. 2 1. Inspect the system for ink spills on the head Complete. tilt gear and the drive train. 2. Clean and reboot the system. 3. Did this correct the problem? Go to Step 3. 3 1. Check the process gearbox for obstructions Replace the or damaged. process 2. Remove any obstructions. gearbox. 3. Is the gearbox damaged? Go to Step 4. 4 1. Ensure that the printhead moves properly left and right. Go to Step 5. Remove any obstructions or replace any defective parts. 5 1. Ensure the gears are correctly aligned and Replace the homed, see "Homing the Process Gear process Drive Train" on page 6-8. gearbox. 2. Are the gears damaged? Go to Step 6. 6 1. Use service diagnostics to run the Tilt Axis Replace the Drive test. process 2. Did the test fail? gearbox. Go to Step 7. 7 1. Use service diagnostics to run the Head Maintenance Wiper Clutch test. 2. Did the test fail? Replace the wiper drive clutch. Go to Step 8. 8 1. Perform the Wiper Alignment procedure, see Complete. "Wiper Alignment" on page 6-2. 2. Did this correct the problem? Go to Step 9. 9 1. Use service diagnostics to run the Wiper Drive Test. 2. Did the test fail? Inspect the maintenance drive system and replace any defective parts. Replace the exit module assembly. Error Messages and Codes 3-17
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