Xerox C2424 Service Manual - Page 143
Jam Code Troubleshooting Procedures, Continued
UPC - 095205676532
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Jam Code Troubleshooting Procedures (Continued) A3N A3P A3Q A3R The deskew flag timed out waiting for the paper picked from Tray 3. The deskew flag timed out waiting for the paper picked from Tray 4. The deskew flag timed out waiting for the paper picked from Tray 1. 1. Verify media is appropriate for the tray. 2. Verify the tray is not overfilled and the guides are positioned correctly. 3. Check for obstructions in the paper path. 4. Test the appropriate Tray Solenoid. 5. Test the appropriate Tray Pick Clutch. 6. Ensure the take away rollers are in good condition. 7. Test the take away roller using the diagnostic Paper Path Drive test. 8. Replace the appropriate Separator Pad Assembly. 9. Replace the Pick Assembly. Deskew sensor time-out during movement from exit roller to deskew roller when duplexing print. B2C 1. Ensure the media is appropriate for two-sided printing. Not too short, not too smooth. Check system specifications. 2. Inspect the condition of the exit rollers and the duplex roller. 3. Check the Front Door for obstructions or damage, replace the Front Door if necessary. 4. Test the operation of the exit roller and the duplex roller using diagnostic Duplex Paper Lead Edge Times test. 5. Test the deskew sensor using the diagnostic Sensors test. Preheat exit sensor unexpected state during mechanical recovery. B2F B2S B2M B2N B2P 1. Clear jam and let system finish mechanical recovery. 2. Ensure ground integrity of the system (see page 4-73). Preheater exit sensor in unexpected state during fault. Preheater exit sensor in unexpected state during stage. 1. Ensure ground integrity of the system (see page 4-73). 2. Check the drum maintenance unit NVRAM contacts during the oiling process for continuity. 3. Check the waste tray. 4. Replace the preheater assembly. The preheat flag tripped unexpectedly while the system was picking paper from Tray 2. The preheat flag tripped unexpectedly while the system was picking paper from Tray 3. The preheat flag tripped unexpectedly while the system was picking paper from Tray 4. Error Messages and Codes 3-51