Xerox C2424 Service Manual - Page 150
Run the Check Y-Axis Motor test. Replace if necessary., Run the Belt Slip test.
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Jam Code Troubleshooting Procedures (Continued) N2T N2W Y-Axis motor event during transfix (Tray 1 only- probably a multi-pick). 1. Verify that the media in the tray is supported by the system. 2. Try a heavier media. 3. Inspect Tray 1 separator pad. Replace if necessary. 4. Send a snippet to turn off the multi-pick detection code. 5. Run the Y-Axis Motor test. Replace if necessary. 6. Run the Voltages test. Replace the power supply if necessary. Y-Axis motor event during imaging. Probably a software fault. N4A N4B N4C N4D NFE N4F N4G N4H N4J N4K N4L N4S N4T N4V N4W N4X N5T 1. Ensure ground integrity of the system (see page 4-73). Y-Axis motor stalled on power-up following an abnormal system shutdown. Y-Axis motor stalled on power-up following a normal system shutdown. Y-Axis motor stalled during mechanical recovery. Y-Axis motor stalled during an system warm-up. Y-Axis motor stalled while the system was in its ready state. Y-Axis motor stalled while the system was in a fault state. Y-Axis motor stalled while the system performed an auto drum maintenance cycle. Y-Axis motor stalled while the system performed printhead maintenance. Y-Axis motor stalled while the system performed printhead purge. Y-Axis motor stalled while the system performed an oil transfix roller cycle. Y-Axis motor stalled while the system was in standby mode. Y-Axis motor stalled while the system staged for transfix. Y-Axis motor stalled while the system transfixed the print. Y-Axis motor stalled while the system performed a print drum maintenance cycle. Y-Axis motor stalled while the system imaged the drum. Y-Axis motor stalled while the print exited the system. 1. Check for supported media; generally, unsupported labels, tri-folds, or envelopes cause this error. 2. Try running fewer sheets through the tray. 3. Ensure that the Process Drive Gearbox is correctly aligned. 4. Run the Check Y-Axis Motor test. Replace if necessary. 5. Run the Belt Slip test. 6. Replace the Tray 1 separator pad assembly. 7. Replace the process drive assembly. Y-Axis motor out of position while the system transfixed the print. 3-58 WorkCentre C2424 Service Manual