Xerox C2424 Service Manual - Page 110
The printhead is stuck in the tilted position
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7,009.42: The printhead is tilted back but not properly restrained in the park arms. Troubleshooting Procedure Step Questions and Actions Yes No 1 1. Check the printhead wiring for proper routing. Complete. 2. Remove the printhead and clean around the printhead tilt gears. 3. Did this correct the problem? Go to Step 2. 2 1. Ensure the gears are correctly aligned and Complete. homed, see see "Homing the Process Gear Drive Train" on page 6-8. 2. Did this correct the problem? Go to Step 3. 3 1. Replace the process gearbox. 2. Did this correct the problem? Complete. Go to Step 4 4 1. Use service diagnostics to run the Head Maintenance Wiper Clutch test. 2. Did the test fail? Replace the wiper drive clutch. Go to Step 5. 5 1. Use service diagnostics to run the Wiper Drive test. 2. Did the test fail? Inspect the maintenance drive system, replace any defective parts. Replace the exit module assembly. 7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over the CAM, due to problems with the process motor gearbox. 7,011.44: This is a soft fault, and will not halt the printer. 7,012.45: The drum transfix home sensor is still in a not homed position, after the return home motion has been Complete.d. 7,014.47: The printhead is not locked in the head tilt restraint spring. Troubleshooting Procedure Step Questions and Actions Yes No 1 1. Reboot the system. 2. Did this correct the problem? Go to Step 2. Complete. 2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or replace the lock arms. 3 1. Is there spilled ink around the printhead? Clean the Go to Step 4. printhead area. 3-18 WorkCentre C2424 Service Manual