Xerox C2424 Service Manual - Page 141

3-Digit Jam Codes This section provides a basis for troubleshooting system problems that occur as the result of misfeeds or jams within the paper path. Refer to the Xerox infoSMART knowledge base at www.xerox.com/office/c2424infoSMART for the latest information on Jam Code interpretation. The system stores the 20 most recent events in Jam History. To access this information press the Up Arrow button when the jam code is displayed, scroll to Jam History, and then press Enter. The information is presented with most recent jam at the top of the list. Jam Code Key Table Print Process Event Basis for Declaring a Jam A Deskew Flag B Preheat Flag C Strip Flag D Exit Flag E Tray 1 Width Sensor 2 Sensor Event 3 Timeout 4 Motor Stall 5 Motor Position 6 Length Short 7 Length Long F Front Door Event G Tray 2 Media Present Sensor H Tray 3 Media Present Sensor J Tray 4 Media Present Sensor K Exit Module L IIT Cover M Paper Path Motor N Y-Axis Motor P Process Motor T Exit Door Event V Tray 2 Event W Tray 3 Event X Tray 3 Pick Flag Y Tray 4 Event Z Tray 4 Pick Flag syStem State A system 1st Init - Abnormal Shutdown B system 1st Init - Normal Shutdown C Mechanical Recovery D Warmup E Ready F Fault G Auto Drum Maintenance H Printead Maintenance J Printhead Purge K Oil Transfix Roller L Standby Print Process Substates M Pick from Tray 2 N Pick from Tray 3 P Pick from Tray 4 Q Pick from Tray 1 R Pick from Duplex S Stage for Transfix T Transfix V Print Drum Maintenance W Imaging X Exit Z Shutdown Error Messages and Codes 3-49