2012 Nissan Murano Owner's Manual - Page 251

Troubleshooting guide: GUID-D73A39BF-43C8-459F-9C24-47B7F579C407 Symptom Check if the disc is scratched or dirty. Cause and Countermeasure Check if the disc or USB device was inserted correctly. Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the player. If an error occurs due to an increase in temperature, the player will play correctly after it returns to the normal temperature. If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played. Files with extensions other than ".MP3 (.mp3)", ".WMA (.wma)", ".AAC (.aac)", ".M4A (.m4a)", or ".AA3 (.aa3)" cannot be played. In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications. Check if the disc or the file is generated in an irregular format. This may occur depending on the variation or the setting of compressed audio writing applications or other text editing applications. Check if the finalization processes, such as session close and disc close, have been performed for the disc. Check if the disc or USB device is protected by copyright. Cannot play Poor sound quality Check if the disc is scratched or dirty. It takes a relatively long time before If there are many folder or file levels on the disc or USB device, some time may be required before the music starts playing. the music starts playing. Music cuts off or skips Skipping with high bit rate files The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the specifications. Try using the slowest writing speed. Skipping may occur with large quantities of data, such as for high bit rate data. System skips immediately to the next If an unsupported compressed audio file has been given a supported extension like .MP3, or when play is prohibited by copyright song when playing. protection, the player will skip to the next song. The songs do not play back in the desired order. The playback order is the order in which the files were written by the writing software, so the files might not play in the desired order. Random/Shuffle may be active on the audio system or on a USB device. Monitor, heater, air conditioner, audio, phone and voice recognition systems 4-45