Brother International MFC 8300 Users Manual - English - Page 136
Error Messages, From within Canada
UPC - 012502564614
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Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system at USA: From within Canada: 1-800-521-2846 1-800-681-9838 Error Messages Error Message CHANGE DRUM SOON CHECK PAPER CHECK PAPER #1 CHECK PAPER #2 COMM. ERROR CONNECTION FAIL COOLING DOWN COVER OPEN DISCONNECTED Cause Action The drum unit is near the end of its life. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. The drum counter was not reset. 1. Open the front cover and press Clear . 2. Press 1 to reset. The machine is out of paper or paper is not properly loaded in the paper cassette. Refill the paper or remove the paper and load it again. A poor quality phone line Try the call again. caused communications error. You tried to poll a fax machine that is not in Polled Waiting mode. Verify the other party's polling setup. The temperature of the drum You must wait and allow the unit or toner cartridge is too machine to resume printing hot. The machine will pause when it is ready. its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows COOLING DOWN. The front cover was not completely closed. Close the front cover for the drum unit. The other party or other party's fax machine terminated the call. Try to fax or receive again or call the other party to see what happened. 17 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE