Brother International MFC 8300 Users Manual - English - Page 138

Pls Clean Drum, Pls Open Cover, Printer Jam, Toner Empty, Toner Low, Low And The Toner Empty

Page 138 highlights

Error Messages Error Message PLS CLEAN DRUM PLS OPEN COVER PRINTER JAM TONER EMPTY TONER LOW Cause Action The primary corona wire of drum unit is dirty. Clean the primary corona wire of drum unit. (See page 17-22.) A page, piece of paper or paper clip, etc. may be jammed inside the machine. Open the front cover. If you see any jammed paper or other item, gently pull it out, then close the scanner unit. If the error message remains, open and close the front cover again. If the machine cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR XX. Please call Brother Customer Service and tell them the Machine Error number, at: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 The paper is jammed in the Do not pull the paper out machine. until you see page 17-5. Toner cartridge is not Reinstall the toner cartridge. installed. -OR- -OR- Toner is used up and printing Replace the toner cartridge is not possible. with a new one. (See page 17-23.) If the display shows TONER LOW and the Toner Empty LED on the control panel is blinking, you can still print. But the toner is depleted and the machine is telling you that the toner will soon run out. Order a new toner cartridge now. 17 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE

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17 - 4
TROUBLESHOOTING AND ROUTINE MAINTENANCE
Error Message
Cause
Action
PLS CLEAN DRUM
The primary corona wire of
Clean the primary corona
drum unit is dirty.
wire of drum unit.
(See page 17-22.)
PLS OPEN COVER
A page, piece of paper or
Open the front cover. If you
paper clip, etc. may be
see any jammed paper or
jammed inside the machine.
other item, gently pull it out,
then close the scanner unit.
If the error message remains,
open and close the front
cover again. If the machine
cannot reset itself and return
to the date and time prompt,
it will display MACHINE
ERROR XX. Please call
Brother Customer Service
and tell them the Machine
Error number, at:
USA:
1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
PRINTER JAM
The paper is jammed in the
Do not pull the paper out
machine.
until you see page 17-5.
TONER EMPTY
Toner cartridge is not
Reinstall the toner cartridge.
installed.
—OR—
—OR—
Toner is used up and printing
Replace the toner cartridge
is not possible.
with a new one.
(See page 17-23.)
TONER LOW
If the display shows TONER
Order a new toner cartridge
LOW and the Toner Empty
now.
LED on the control panel is
blinking, you can still print.
But the toner is depleted and
the machine is telling you
that the toner will soon run
out.
Error Messages