Canon PowerShot SX160 IS User Guide - Page 182

Troubleshooting, Power, Display on a TV, Shooting

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Troubleshooting If you think there is a problem with the camera, first check the following. If the items below do not solve your problem, contact a Canon Customer Support Help Desk. Power Nothing happens when the power button is pressed. • Confirm that new batteries of the correct type are inserted (=15, 16). • Confirm that the batteries are inserted facing the correct way (=15). • Confirm that the memory card/battery cover is fully closed (=16). • Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the batteries a few times. Batteries are depleted quickly. • Battery performance decreases at low temperatures. Try warming the batteries a little by putting them in your pocket, for example, ensuring that the terminals do not touch any metal objects. The lens is not retracted. • Do not open the memory card/battery cover while the camera is on. Close the cover, turn the camera on, and then turn it off again (=16). Display on a TV Camera images look distorted or not displayed on a TV (=163). Shooting Cannot shoot. • In Playback mode (=19), press the shutter button halfway (=35). Strange display on the screen under low light (=36). Strange display on the screen when shooting. Note that the following display problems are not recorded in still images but are recorded in movies. • The screen may darken under bright light. • The screen may flicker under fluorescent or LED lighting. • Purplish banding may appear on the screen if you compose a shot that includes a bright light source. No date stamp is added to images. • Configure the [Date Stamp] setting (=52). Note that date stamps are not added to images automatically, merely because you have configured the [Date/Time] setting (=17). • Date stamps are not added in shooting modes (=198 - 199) in which this setting cannot be configured (=52). 182

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182
Troubleshooting
If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
•
Confirm that new batteries of the correct type are inserted (
=
15, 16).
•
Confirm that the batteries are inserted facing the correct way (
=
15).
•
Confirm that the memory card/battery cover is fully closed (
=
16).
•
Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the batteries a few times.
Batteries are depleted quickly.
•
Battery performance decreases at low temperatures. Try warming the batteries a little
by putting them in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
The lens is not retracted.
•
Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again (
=
16).
Display on a TV
Camera images look distorted or not displayed on a TV (
=
163).
Shooting
Cannot shoot.
•
In Playback mode (
=
19), press the shutter button halfway (
=
35).
Strange display on the screen under low light (
=
36).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
•
The screen may darken under bright light.
•
The screen may flicker under fluorescent or LED lighting.
•
Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
No date stamp is added to images.
•
Configure the [Date Stamp] setting (
=
52
). Note that date stamps are not added to images
automatically, merely because you have configured the [Date/Time] setting (
=
17
).
•
Date stamps are not added in shooting modes (
=
198 – 199) in which this setting
cannot be configured (
=
52).