Canon imageCLASS MF4450 imageCLASS MF4570dn/MF4450 Basic Operation Guide - Page 139

Troubleshooting, Cause, Action

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#022 #037 #054 #099 #995 Cause Action Cause 1 Action 1 Action 2 Cause 2 Action Cause 1 Action Cause 2 Action Cause Action Cause Action Sending faxes from a computer is restricted. The restriction needs to be canceled. Contact your administrator for more details. e-Manual ˠ Security ˠ Restricting Destination Operations/Sending Functions ˠ Restricting Fax Sending from a Computer The machine's memory is full. Print, send, or delete any documents stored in the memory. For a copy job, divide the document into two or set to before copying. e-Manual ˠ Copy ˠ Selecting Image Quality (Copy) The data size exceeds the machine's available memory. Reduce the data resolution or change the file format to reduce the data volume. A user abbreviation or a user fax number is not registered when sending a fax from a computer. Register the user abbreviation and the user fax number. The recipient's fax number exceeds 40 digits when sending a fax from a computer or importing a destination from the address book. Reduce the recipient's fax number under 40 digits. You unintentionally canceled a job. Try to resend the job. The job waiting to be sent or received has canceled by a user. Retry to send or receive the job as needed. Troubleshooting 9-7

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9-7
Troubleshooting
#022
Cause
Sending faxes from a computer is restricted.
Action
The restriction needs to be canceled. Contact your administrator for more details.
e-Manual
→
Security
→
Restricting Destination Operations/Sending Functions
→
Restricting Fax Sending from a
Computer
#037
Cause 1
The machine’s memory is full.
Action 1
Print, send, or delete any documents stored in the memory.
Action 2
For a copy job, divide the document into two or set <Original Type> to <Text/Photo (High Speed)> before copying.
e-Manual
→
Copy
→
Selecting Image Quality (Copy)
Cause 2
The data size exceeds the machine’s available memory.
Action
Reduce the data resolution or change the file format to reduce the data volume.
#054
Cause 1
A user abbreviation or a user fax number is not registered when sending a fax from a computer.
Action
Register the user abbreviation and the user fax number.
Cause 2
The recipient’s fax number exceeds 40 digits when sending a fax from a computer or importing a destination from the
address book.
Action
Reduce the recipient’s fax number under 40 digits.
#099
Cause
You unintentionally canceled a job.
Action
Try to resend the job.
#995
Cause
The job waiting to be sent or received has canceled by a user.
Action
Retry to send or receive the job as needed.