Canon imagePROGRAF iPF6300S iPF6300S Basic Guide No.2 - Page 6
Phenomenon, Cause, Corrective Action
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Troubleshooting Phenomenon Paper rubs against the printhead Cause Corrective Action The type of paper specified in the printer driver does not match the type loaded in the printer. Load paper of the same type as you have specified in the printer driver. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. Paper has been loaded incorrectly, Reload the paper. causing it to wrinkle. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) The Printhead is set too low in the Control Panel menu. In the Control Panel menu, set Head Height to Automatic. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User's Guide) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) When printing on CAD Tracing Paper or other filmbased media, choose a VacuumStrngth setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User's Guide) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User's Guide) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) If edges of the paper curl and become soiled when printing on rolls of glossy photo paper, in Paper Detailed Settings in the printer driver, set Near End Margin to 20mm. When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel. Be sure to select the correct type of paper in the Control Panel menu when loading paper. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) 6