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Cisco 7941G Phone Guide - Page 19

Understanding Line and Call Icons, Line or Call State, Description

UPC - 746320949420

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An Overview of Your Phone Calls-Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold. Understanding Line and Call Icons Your phone displays icons to help you determine the call and line state. Icon Line or Call State Description On-hook line No call activity on this line. Off-hook line You are dialing a number or an outgoing call is ringing. Connected call You are currently connected to the other party. Ringing call An incoming call is ringing on one of your lines. Call on hold You have put the call on hold. See Using Hold and Resume, page 30. Remote call on hold Remote-in-use Reverting call Authenticated call Encrypted call Another phone that shares your line has put a call on hold. See Using Hold and Resume, page 30. Another phone that shares your line has a connected call. See Using a Shared Line, page 45, for details. A holding call is reverting to your phone. See Using Hold and Resume, page 30. See Making and Receiving Secure Calls, page 50. See Making and Receiving Secure Calls, page 50. BLF- monitored line is idle BLF- monitored line is in-use BLF- monitored line is ringing (BLF Pickup) (SCCP only) Line in Do Not Disturb (BLF) See Using BLF to Determine a Line State, page 49. See Using BLF to Determine a Line State, page 49. See Using BLF to Determine a Line State, page 49. See Using BLF to Determine a Line State, page 49. Idle Intercom line The intercom line is not in use. See Placing or Receiving Intercom Calls, page 40. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3) 19

Section	Page
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)	1
Common Phone Tasks	3
Quick Reference	3
Softkey Definitions	3
Phone Screen Icons	4
Button Icons	4
Getting Started	9
Using this Guide	9
Finding Additional Information	10
Safety and Performance Information	10
Cisco Product Security Overview	11
Accessibility Features	11
Connecting Your Phone	12
An Overview of Your Phone	15
Understanding Buttons and Hardware	15
Understanding Lines and Calls	18
Understanding Line and Call Icons	19
Understanding Phone Screen Features	20
Cleaning the Phone Screen	21
Understanding Feature Buttons and Menus	21
Accessing the Help System on Your Phone	22
Understanding Feature Availability	22
Understanding SIP vs. SCCP	23
Basic Call Handling	24
Placing a Call-Basic Options	24
Placing a Call-Additional Options	25
Answering a Call	28
Ending a Call	29
Using Hold and Resume	30
Using Mute	31
Switching Between Multiple Calls	31
Switching an In-Progress Call to Another Phone	32
Viewing Multiple Calls	32
Transferring Calls	33
Sending a Call to a Voice Message System	34
Forwarding Calls to Another Number	34
Using Do Not Disturb	35
Making Conference Calls	36
Using Conference Features	36
Using Conference	37
Using Join	38
Using cBarge	39
Using Meet-Me	39
Viewing or Removing Conference Participants	40
Placing or Receiving Intercom Calls	40
Advanced Call Handling	42
Speed Dialing	42
Picking Up a Redirected Call on Your Phone	43
Storing and Retrieving Parked Calls	44
Logging Out of Hunt Groups	45
Using a Shared Line	45
Understanding Shared Lines	46
Using Barge to Add Yourself to a Shared-Line Call	46
Understanding Barge Features	46
Using Barge Features	47
Preventing Others from Viewing or Barging a Shared-Line Call	48
Using BLF to Determine a Line State	49
Making and Receiving Secure Calls	50
Tracing Suspicious Calls	50
Prioritizing Critical Calls	51
Using Cisco Extension Mobility	52
Managing Business Calls Using a Single Phone Number	53
Using a Handset, Headset, and Speakerphone	55
Obtaining a Headset	56
Using AutoAnswer	56
Using Call Logs and Directories	57
Using Call Logs	57
Directory Dialing	59
Using Corporate Directory on Your Phone	59
Using Personal Directory on Your Phone	60
Changing Phone Settings	63
Customizing Rings and Message Indicators	63
Customizing the Phone Screen	64
Accessing Voice Messages	65
Using the Cisco Unified CM User Options Web Pages	66
Accessing Your User Options Web Pages	66
Configuring Features and Services on the Web	67
Using Personal Directory on the Web	67
Using Your Personal Address Book on the Web	67
Configuring Fast Dials on the Web	68
Using the Address Book Synchronization Tool	69
Setting Up Speed Dials on the Web	69
Setting Up Phone Services on the Web	71
Controlling User Settings on the Web	72
Controlling Line Settings on the Web	73
Setting Up Phones and Access Lists for Mobile Connect	75
Using Cisco WebDialer	78
Understanding Additional Configuration Options	80
Troubleshooting Your Phone	82
General Troubleshooting	82
Viewing Phone Administration Data	83
Using the Quality Reporting Tool	83
Cisco One-Year Limited Hardware Warranty Terms	84