Cisco SPA502G User Guide - Page 33

Ending a Call, Transferring Calls, Performing an Attended Transfer

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Using Basic Phone Functions Ending a Call 3 Ending a Call To end a call: • Press the EndCall button. • If you are using the handset, hang up. • If you are using the speakerphone, press the Speaker button. • If you are using the headset, either press the Headset button (wired) or replace the handset (wireless). Transferring Calls You can perform two types of transfers: • Attended-You call the person to whom you are transferring the call and speak to them before transferring the call. • Blind-You transfer the call without speaking to the other party to which you are transferring the call. Performing an Attended Transfer Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: STEP 1 During an active call, press Trnsfer. The call is placed on hold and a new line is opened to dial the number. STEP 2 Enter the number to which you want to transfer the call, then press Dial or wait a few seconds. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 32

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Using Basic Phone Functions
Ending a Call
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
32
3
Ending a Call
To end a call:
Press the
EndCall
button.
If you are using the handset, hang up.
If you are using the speakerphone, press the
Speaker
button.
If you are using the headset, either press the
Headset
button (wired) or replace
the handset (wireless).
Transferring Calls
You can perform two types of transfers:
Attended—You call the person to whom you are transferring the call and
speak to them before transferring the call.
Blind—You transfer the call without speaking to the other party to which you
are transferring the call.
Performing an Attended Transfer
Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G:
STEP 1
During an active call, press
Trnsfer
. The call is placed on hold and a new line is
opened to dial the number.
STEP 2
Enter the number to which you want to transfer the call, then press
Dial
or wait a
few seconds.