Cisco SPA502G User Guide - Page 37

Using Basic Phone Functions Picking Up a Call from Another Extension 3 Picking Up a Call from Another Extension You can pick up a call that is ringing at another extension. Depending on the way your phone network is configured, you can pick up a call in the following ways: • Pick up a call that is ringing at an extension in your group using the GPickUp softkey. (Not available for the Cisco SPA 501G.) • Pick up a call that is ringing at specific extension using the Pickup softkey. (Not available for the Cisco SPA 501G.) • Pick up a call ringing at an extension that is configured on one of the line buttons on your phone. Requires configuration by your phone administrator. To pick up a call ringing at an extension in your group, press the GPickUp softkey. If only one pickup group is configured on your system, call control is transferred to your phone. If the ringing phone and your phone are in different pickup groups, dial the pickup group number where the phone is ringing to transfer call control to your phone. To pick up a call ringing at a specific extension: STEP 1 Press the PickUp softkey. STEP 2 Enter the extension number of the phone from which you are picking up the call. To pick up a call ringing at an extension that is configured on one of the line buttons on your phone, press the flashing line button. Placing a Three-Way Conference Call Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To initiate a conference call: STEP 1 During an active call, press more and then press Confrn. The first call is placed on hold, a second line is opened, and you hear a dial tone. STEP 2 Dial the second person's telephone number. Cisco Small Business IP Phone SPA 50X User Guide (SPCP) 36