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Getting Started Using Phone Hardware and Accessories 1 NOTE Your Cisco SPA 525G2 will connect to only one device at a time (either the Bluetooth headset or the Bluetooth-enabled mobile phone.) If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is activated first. STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen. STEP 7 Press Scan to scan for your headset. NOTE Depending on the network environment (for example, the number of Bluetooth devices and noise level), your Bluetooth headset may not appear on the found devices list. Ensure the headset is powered on and has Bluetooth activated, and retry the scan. STEP 8 In the list of found devices, select your headset and press the Select button to edit the profile. STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset. STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On. STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful. Using a Headset with Your IP Phone NOTE Steps to use your headset with the SPA IP Phone may vary. Consult the user documentation for your headset for more information. • To use a wired headset, press the Headset button on your phone and dial the number to place a call, or press the headset button to answer a ringing call. • To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), you may need to lift the receiver off hook before speaking or listening through the headset. • To use a Bluetooth headset, make sure your headset is powered on. Press the Headset button on your phone (or, if supported, press the Answer button on your Bluetooth headset twice) and dial the number to place a call. Press the Answer button on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20

Section	Page
Power Adapter Statement	2
FCC and IC Statement	2
Federal Communication Commission Interference Statement	2
IMPORTANT NOTE	3
FCC Radiation Exposure Statement:	3
Industry Canada Statement	3
Getting Started	10
Overview of the Cisco SPA 525G/525G2 IP Phone	11
Caring for Your Phone	12
Understanding Your Phone’s Lines and Buttons	13
Phone Components	13
Figure 1 Cisco SPA 525G/525G2 Phone Components	13
Table 1 IP Phone Components	13
Softkey Buttons	15
Table 2 Cisco SPA 525G/525G2 Softkey Buttons	15
Using the Keypad and Buttons with Menus	18
Using Keypad Shortcuts	18
Using the Navigation Button	18
Entering Numbers and Text in Fields	19
Using Phone Hardware and Accessories	20
Using the Speakerphone	20
Using Wired and Wireless Headsets	20
Connecting the Headset	20
Connecting Bluetooth Headsets	21
STEP 1 Press the Setup button.	21
STEP 2 Select User Preferences.	21
STEP 3 Select Bluetooth Configuration.	21
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.	22
STEP 5 Press Save.	22
STEP 1 Enable Bluetooth as described above.	22
STEP 2 Press the Setup button.	22
STEP 3 Scroll to User Preferences and press Select.	22
STEP 4 Scroll to Bluetooth Configuration and press Select.	22
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:	22
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.	23
STEP 7 Press Scan to scan for your headset.	23
STEP 8 In the list of found devices, select your headset and press the Select button to edit the profile.	23
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.	23
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.	23
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.	23
Using a Headset with Your IP Phone	23
Switching Between the Handset/Headset/Speakerphone During a Call	24
Installing Your Phone	25
Before You Begin	26
CAUTION Do not plug a telephone line cord into the port marked “AUX.”	26
Connecting the Handset	26
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on the Cisco SPA 525G/525G2 IP Phone Connections graphic.	26
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).	26
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections	27
(Optional) Attaching the Desk Stand	28
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.	28
STEP 2 Slide the bottom tabs into the slots	28
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force.	28
(Optional) Mounting the Phone to the Wall	29
Figure 2 MB100 Wall Mount Kit	29
STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in the phone’s base.	29
STEP 2 Orient the MB such that the phone’s Ethernet and handset ports are accessible after installation.	29
STEP 3 Push the MB onto the phone’s base. Slide the MB upwards to lock it in place.	30
STEP 4 Plug in the Ethernet and power cables.	30
STEP 5 Hang onto screws mounted in the wall.	31
Connecting Your Phone’s Power	31
Connecting Your Phone to the Computer Network	32
Connecting Your Phone to the Wired Network	32
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 24.	32
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.	32
Connecting Your Phone to the Wireless Network	32
Determining Your Wireless Router Security Type	33
STEP 1 Log in to your wireless router’s web interface using a web browser. Your computer must be connected to your wireless network. Enter the IP address of the wireless router in the browser toolbar.	33
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.)	33
STEP 3 View the Wireless tab or window. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).	33
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. If an Ethernet connection is present on the phone, it is used instead of the Wi-Fi connection.	35
STEP 2 Press the Setup button on your phone.	35
STEP 3 Scroll to Network Configuration and press Select.	35
STEP 4 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi On. Press the Save softkey.	35
STEP 5 Scroll to Wi-Fi Configuration and press the Right Arrow key. Choose one of the following options:	36
Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2	36
STEP 1 In the Wireless Configuration window, select Wi-Fi Protected Setup.	36
STEP 2 Choose one of the following options:	36
Push Button Configuration:	36
a. Press the WPS button on your router.	36
b. On your phone, with Push Button Configuration highlighted, press Select. Your phone may reboot before the Wi-Fi connection is working.	36
PIN Configuration	36
a. After selecting PIN Configuration on your phone, note the PIN displayed.	36
b. Connect to your router’s web interface using a web browser. Your computer must be connected to your wireless network. Enter the IP address of the wireless router in the browser address bar.	36
c. If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.)	36
d. View the Wireless tab or window. Locate the Wireless Protected Setup configuration menu.	36
e. Enter the PIN into the field that allows you to setup wireless devices using a PIN.	37
f. Save your changes.	37
g. On the Cisco SPA 525G/525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.	37
Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2	37
STEP 1 In the Network Configuration screen, ensure Wi-Fi is enabled.	37
STEP 2 Scroll to Wi-Fi Configuration. Press the Right Arrow key to enter the Wi-Fi Configuration screen.	37
STEP 3 Select Wireless Profile. Any previously configured wireless profiles are displayed.	37
STEP 4 Do one of the following:	37
Scanning for Available Networks	37
STEP 1 In the Wireless Profile screen, press Scan.	37
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.	37
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:	38
STEP 4 To save as a wireless profile, press Save.	38
Manually Adding a Network	38
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.	38
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:	38
STEP 3 To save as a wireless profile, press Save.	39
Uploading Security Certificates to the Phone	39
STEP 1 Connect a USB storage device to your PC.	39
STEP 2 Create a directory named “ca” on the USB device and copy the certificate files into that directory.	39
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G/525G2.	39
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).	39
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the “ca” folder are displayed.	39
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.	40
STEP 7 Press Save to save the profile.	40
Verifying Phone Startup	40
Upgrading Your Phone’s Firmware	40
CAUTION If you are using your phone with an Internet Telephony Service Provider’s system, do not upgrade your phone’s firmware w...	40
Using Basic Phone Functions	42
Placing or Answering a Call	43
Using Dial Assistance	43
STEP 1 Use the navigation button to scroll down and highlight a phone number on the LCD screen.	43
STEP 2 Press the Select button or Dial to complete the call.	43
Adjusting Call Volume and Muting	44
Adjusting Call Volume	44
Using Mute	44
Putting a Call on Hold	44
Resuming a Call	44
Ending a Call	44
Transferring Calls	45
Performing an Attended Transfer	45
STEP 1 During an active call, or a call on hold, press Transfer.	45
STEP 2 Either:	45
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.	45
STEP 4 Do one of the following:	45
Performing an Unattended (Blind) Transfer	45
STEP 1 During an active call, press BlindXfer.	45
STEP 2 Enter the number to which you want to transfer the call and press Dial. The call is transferred with no further action required on your part.	45
Redialing	46
STEP 1 Press the Redial button and select the desired number.	46
STEP 2 (Optional) Press EditDial to select a number and modify it (for example, to add an area code).	46
STEP 3 Lift the handset or press Dial to select a number. The number is automatically dialed.	46
Viewing and Returning Missed Calls	46
Returning a Missed Call	46
Viewing a List of Missed Calls	46
a. Press the Setup button.	47
b. Scroll to Call History and press Select.	47
c. Scroll to Missed Calls and press Select. You can do one of the following:	47
Turning the Missed Calls Shortcut On and Off	47
STEP 1 Press the Setup button.	47
STEP 2 Scroll to User Preferences and press Select.	47
STEP 3 Select Call Preferences.	47
STEP 4 Scroll to Miss Call Shortcut.	47
STEP 5 Press the Right Arrow key to turn the feature on and press the Save softkey.	47
Forwarding Calls	47
STEP 1 Press the Setup button.	48
STEP 2 Scroll to User Preferences and press Select.	48
STEP 3 Select Call Preferences.	48
STEP 4 Under Call Forwarding, press the Right Arrow key to turn call forwarding on and press the Save softkey.	48
Forwarding Calls to a Single Number	48
STEP 1 In the Call Preferences screen, scroll to Forward All Number.	48
STEP 2 Enter a number to which to forward all calls; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required.	48
STEP 3 Press Save.	48
Forwarding Calls When Your Phone is Busy	48
STEP 1 In the Call Preferences screen, scroll to Forward Busy Number.	48
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required.	48
STEP 3 Press Save.	48
Forwarding Calls When You Don’t Answer the Phone	49
STEP 1 In the Call Preferences screen, scroll to Forward No Ans Number.	49
STEP 2 Enter “vm” for voice mail, or a number to which to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required.	49
STEP 3 Press Save.	49
Delaying Call Forwarding When You Don’t Answer the Phone	49
STEP 1 In the Call Preferences screen, scroll to Forward No Ans Delay.	49
STEP 2 Enter the number of seconds to delay forwarding calls, if there is no answer at your phone.	49
STEP 3 Press Save.	49
Stopping Call Forwarding	49
STEP 1 Under Call Forwarding, press the Right Arrow key to turn call forwarding Off.	49
STEP 2 Press the Save softkey.	49
Setting Do Not Disturb	49
STEP 1 Choose Call Preferences.	50
STEP 2 Scroll to Do Not Disturb.	50
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.	50
STEP 4 Press Save.	50
STEP 1 Choose Call Preferences.	50
STEP 2 Scroll to Do Not Disturb.	50
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.	50
STEP 4 Press Save.	50
Configuring Call Waiting	50
STEP 1 Press the Setup button.	50
STEP 2 Scroll to User Preferences and press Select.	50
STEP 3 Select Call Preferences.	50
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.	51
STEP 5 Press Save.	51
Picking Up a Call	51
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.	51
STEP 2 Choose the call you want to pick up and press Dial.	51
STEP 1 Press the Pickup button.	51
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.	51
STEP 3 Select the call from the list and press Dial again.	51
Parking a Call	51
STEP 1 While on an active call, press the Park button.	52
STEP 2 Enter a number to identify the park line and press Dial. The park line number does not correspond with an actual phone ex...	52
STEP 3 You or another person must then “unpark” the call.	52
STEP 1 Press the Unpark button.	52
STEP 2 Enter the number identifier of the park line (for example, the number that was entered in Step 2 of “parking a call.”)	52
STEP 3 Press Dial. The call is picked up on your phone.	52
STEP 1 Press the Setup button.	52
STEP 2 Select Status.	52
STEP 3 Scroll to Call Park Status and press Select.	52
STEP 4 Choose the parked call you want to retrieve and press Unpark.	52
Placing a Three-Way Conference Call	53
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.	53
STEP 2 Dial the second person’s telephone number.	53
STEP 3 Press the Conf button again. All three parties are connected in the conference call.	53
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.	53
STEP 2 Press Select.	53
Using the Phone Directories	53
Using Your Personal Address Book	54
Adding a New Contact	55
STEP 1 In the Personal Address Book screen, press Add.	55
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.	55
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.	55
STEP 4 (Optional) To change the ring tone for the caller:	55
a. Press the Right Arrow key to enter the Select Ring Tone screen.	55
b. Scroll through the available ring tones.	55
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.	55
STEP 5 Press Save to save the entry.	55
Copying a Contact	55
STEP 1 In the Personal Address Book screen, scroll to highlight a contact.	55
STEP 2 Press Option and select Copy.	55
STEP 3 Press Option again and select Paste.	56
STEP 4 Edit any necessary fields and press Save.	56
Searching for a Contact	56
STEP 1 In the Personal Address Book screen, press Option and select Search.	56
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.	56
Deleting a Contact	56
STEP 1 In the Personal Address Book screen, highlight the contact you want to delete.	56
STEP 2 Press Option and select Delete.	56
STEP 3 Press OK to delete the contact.	56
Editing a Contact	56
STEP 1 In the Personal Address Book screen, highlight the contact you want to edit.	56
STEP 2 Choose one of the following:	56
Using the Corporate Directory	57
STEP 1 Press the Setup button and select Directories.	57
STEP 2 Scroll to the Corporate Directory you want to view and press Select.	57
STEP 1 Press the Setup button and select Directories.	57
STEP 2 Scroll to the LDAP Directory and press Select.	57
STEP 3 Choose the type of search to perform and press Select:	57
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.	57
Using the Call History Lists	57
Viewing the Call History Lists	57
STEP 1 Press the Setup button.	57
STEP 2 Scroll to Call History and press Select.	57
STEP 3 Select the Call History list you want to view. Available Call History lists are:	58
STEP 4 Press Select to view the list.	58
Deleting a Call History List	58
STEP 1 Press the Setup button.	58
STEP 2 Scroll to Call History and press Select.	58
STEP 3 Scroll to the Call History list you want to delete.	58
STEP 4 Press Option and select Delete List.	58
STEP 5 Press OK to delete the list.	58
Calling from the Call History Lists	58
STEP 1 Choose the call.	58
STEP 2 Press Dial.	58
Deleting an Entry from the Call History Lists	59
STEP 1 In the call history list, choose the call.	59
STEP 2 Press Option and select Delete Entry.	59
STEP 3 Press OK.	59
Saving a Call History List Number to Your Directory	59
STEP 1 In the call history list, choose the call.	59
STEP 2 Press Option and select Add to Address Book.	59
STEP 3 Press Select. The Address Book entry screen appears.	59
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.	59
Setting or Changing a Phone Password	59
STEP 1 Press the Setup button.	59
STEP 2 Scroll to Device Administration and press Select.	59
STEP 3 Select Set Password.	59
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.	59
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.	59
STEP 6 Reenter the same password.	60
STEP 7 Press Save.	60
STEP 1 Press the Setup button.	60
STEP 2 Scroll to Device Administration and press Select.	60
STEP 3 Select Set Password.	60
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.	60
STEP 5 Leave the New Password and Reenter New Password fields empty.	60
STEP 6 Press Save.	60
Logging In and Logging Out of Your Phone	60
STEP 1 Press the Setup button.	60
STEP 2 Scroll to Device Administration and press Select.	60
STEP 3 Scroll to Login and press Select.	60
STEP 4 Enter your password and press Login.	60
Accessing Voicemail	61
STEP 1 Press the Setup button.	61
STEP 2 Scroll to User Preferences and press Select.	61
STEP 3 Scroll to Call Preferences and press Select.	61
STEP 4 Scroll to Voice Mail.	61
STEP 5 Enter the number to dial for voicemail. For a Cisco SPA 9000 Voice System, this is normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line.	61
STEP 6 Press Save.	61
Using Advanced Phone Features	62
Configuring Privacy and Security Features	63
Blocking Caller ID	63
STEP 1 Press the Setup button.	63
STEP 2 Scroll to User Preferences and press Select.	63
STEP 3 Select Call Preferences.	63
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.	63
STEP 5 Press Save.	63
Blocking Anonymous Calls	63
STEP 1 Press the Setup button.	63
STEP 2 Scroll to User Preferences and press Select.	63
STEP 3 Select Call Preferences.	63
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to choose On.	64
STEP 5 Press Save.	64
Using Secure Call	64
STEP 1 Press the Setup button.	64
STEP 2 Scroll to User Preferences and press Select.	64
STEP 3 Select Call Preferences.	64
STEP 4 Scroll to Secure Call and press the Right Arrow key to choose On.	64
STEP 5 Press Save. When you dial, you will hear a tone before the call.	64
Enabling Dial Assistance	64
STEP 1 Press the Setup button.	64
STEP 2 Scroll to User Preferences and press Select.	64
STEP 3 Select Call Preferences.	64
STEP 4 Scroll to Dial Assist and press the Right Arrow key to choose On.	65
STEP 5 Press Save.	65
Connecting to a Virtual Private Network (VPN)	65
STEP 1 Press the Setup button.	65
STEP 2 Scroll to Network Configuration and press Select.	65
STEP 3 Scroll to VPN and press the Right Arrow key.	65
STEP 4 Enter the IP address of the VPN server. You need to get this information from your phone administrator.	65
STEP 5 Press the Down Arrow key to enter your user name.	65
STEP 6 Press the Down Arrow key to enter your password.	65
STEP 7 Press the Down Arrow key to enter the tunnel group (typically not required).	65
STEP 8 (Optional) If you want your phone to connect to the VPN every time it starts up (for example, if you will always be using...	65
STEP 9 Press Save.	65
STEP 1 Press the Setup button.	66
STEP 2 Scroll to Network Configuration and press Select.	66
STEP 3 Scroll to VPN and press the Right Arrow key.	66
STEP 4 Press the Down Arrow button to Connect and press the Right Arrow key to connect to the VPN.	66
Viewing Your VPN Status	66
STEP 1 Press the Setup button.	66
STEP 2 Scroll to Status and press Select.	66
STEP 3 Scroll to VPN Status and press Select.	66
Creating and Using Speed Dials	66
Creating Speed Dials on Unused Line Buttons	67
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.	67
STEP 2 Enter the name for the speed dial.	67
STEP 3 Press the Down Arrow key to reach the phone number field. Enter the phone number and press Save.	67
STEP 4 After creating the speed dial, it displays next to the line button. Press the line button to use the speed dial.	67
Creating Numerical Speed Dials	67
STEP 1 Press the Setup button.	67
STEP 2 Scroll to Speed Dials and press Select.	67
STEP 3 For a new speed dial, scroll to select an unused speed dial location (2 through 9). You can have up to 8 speed dials (location 1 is reserved for voice mail). To edit a previously existing speed dial, select it.	67
STEP 4 Press Edit.	67
STEP 5 Enter the name and phone number for the speed dial.	67
STEP 6 Press Save.	67
Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone	68
Enabling Bluetooth (Cisco SPA 525G/525G2)	68
STEP 1 Press the Setup button.	68
STEP 2 Scroll to User Preferences and press Select.	68
STEP 3 Scroll to Bluetooth Configuration and press Select.	68
STEP 4 With Bluetooth selected, press the Right Arrow key until a blue check mark appears.	69
STEP 5 Press Save.	69
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone	69
Initiating Pairing from the Cisco SPA 525G2	70
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth (Cisco SPA 525G/ 525G2)” section on page 65.	70
STEP 2 Press the Setup button.	70
STEP 3 Scroll to User Preferences and press Select.	70
STEP 4 Scroll to Bluetooth Configuration and press Select.	70
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:	70
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.	70
STEP 7 Press Scan to scan for your mobile phone.	70
STEP 8 In the Select a Bluetooth Device to Pair list, select the mobile phone to which you want to pair and press Connect.	70
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone	71
STEP 1 On your iPhone, click Settings.	71
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.	71
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA 525G2 IP phone.	71
STEP 4 Select the MAC address of the Cisco SPA 525G2.	71
STEP 5 Enter the PIN (the default is 0000) and press Connect.	72
When paired with your mobile phone, the Cisco SPA 525G2 display screen assigns one of your line buttons to the mobile phone. A m...	73
STEP 1 On the Cisco SPA 525G2, press the Setup Button.	74
STEP 2 Scroll to User Preferences and press Select.	74
STEP 3 Scroll to Bluetooth Configuration and press Select.	74
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.	74
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2	74
STEP 1 Press the Directory softkey, or press the Setup button and select Directories.	74
STEP 2 Select Personal Address Book.	74
STEP 3 Press the Import softkey.	75
The phone displays a status message about the import.	75
If the import is successful, your imported contacts are shown in the Directory.	76
Making a Mobile Phone Call Using Your Cisco SPA 525G2	76
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).	76
STEP 2 Do one of the following:	76
The outgoing call appears on both your Cisco SPA 525G2 and your mobile phone display. The Cisco SPA 525G2 displays an off-hook icon next to the mobile phone display name.	77
After the call is connected, the icon next to the mobile phone display shows that the call is established. The audio goes through the Cisco SPA 525G2, although the mobile phone display also shows a connected call.	78
Receiving Mobile Phone Calls Using the Cisco SPA 525G2	79
If your mobile phone is paired with the Cisco SPA 525G2, an incoming call to your mobile phone is also shown on the Cisco SPA 525G2.	79
Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone	79
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2	80
Charging Your Mobile Phone Using Your Cisco SPA 525G2	81
You can use the USB port on the Cisco SPA 525G2 model to charge your Bluetooth-enabled mobile phone if your phone has a mini-USB port.	81
Playing MP3 Files on Your Phone	81
Creating the Playlist	81
STEP 1 Connect a USB storage device to your PC.	82
STEP 2 Create a directory named “mp3” on the USB device and copy the audio files into that directory.	82
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G/525G2.	82
STEP 4 Press the Setup button.	82
STEP 5 Scroll to MP3 Player and press Select.	82
STEP 6 Press Add List to create a playlist from the songs on the USB device.	82
STEP 7 Choose songs by choosing one of the following methods:	82
STEP 8 After choosing songs, the songs will be marked with a check in the box next to the song. Press Add to add the selected songs to the playlist.	82
Playing Songs	82
Controlling the Audio	82
To switch the audio destination between the speaker, headset, and handset, press the Up Arrow or Down Arrow key. The icon on the left above the song length display shows the audio destination of speaker, handset, or headset (see the following graphic).	83
Changing the Left and Right Channel for Stereo Headsets	83
STEP 1 Press the Setup button.	83
STEP 2 Scroll to User Preferences and press Select.	83
STEP 3 Scroll to Audio Preferences and press Select.	83
STEP 4 Press the Right Arrow key to set Swap L/R Channel to On.	83
STEP 5 Press Save.	83
Using the Paging Feature	84
Paging Another Phone	84
Paging a Group of Phones	84
Configuring Auto Answer	84
STEP 1 Press the Setup button.	84
STEP 2 Scroll to User Preferences and press Select.	84
STEP 3 Select Call Preferences.	84
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to choose On.	84
STEP 5 Press Save.	84
Customizing Your LCD Screen	85
Changing the LCD Screen Contrast	85
STEP 1 Press the Setup button.	85
STEP 2 Scroll to User Preferences and press Select.	85
STEP 3 Scroll to Screen Preferences and press Select.	85
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.	85
STEP 5 Press Save.	85
Setting the Screen Backlight Timer	85
STEP 1 Press the Setup button.	85
STEP 2 Scroll to User Preferences and press Select.	85
STEP 3 Scroll to Screen Preferences and press Select.	85
STEP 4 Scroll to Backlight. Press the Right Arrow key to choose On, which means that the darkening feature is enabled.	85
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.	85
STEP 6 Press Save.	85
Configuring the Phone Screen Saver	86
STEP 1 Press the Setup button.	86
STEP 2 Scroll to User Preferences and press Select.	86
STEP 3 Scroll to Screen Preferences and press Select.	86
STEP 4 With Screen Saver highlighted, press the Right Arrow key to choose On.	86
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:	86
STEP 6 Press Save.	86
Changing the Phone Wallpaper	86
STEP 1 Connect a USB storage device to your PC.	87
STEP 2 Create a directory named “pictures” on the USB device and copy the image files into that directory. Image files must be between 30K and 300K in size. The phone can only read 45 images from the USB device.	87
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the Cisco SPA 525G/525G2.	87
STEP 1 Press the Setup button.	87
STEP 2 Scroll to User Preferences and press Select.	87
STEP 3 Scroll to Screen Preferences and press Select.	87
STEP 4 Scroll to Wallpaper. Press the Right Arrow key to select an image to use as the wallpaper.	87
STEP 5 Use the navigation arrows to choose an image. Press Select to choose the image, or to preview how the image will look on your phone, select the image and press View. Press Select to choose the image, or use the Previous, Next, and Back keys.	87
STEP 6 Press Save.	87
Using Ring Tones	87
STEP 1 Press the Setup button.	87
STEP 2 Scroll to User Preferences and press Select.	87
STEP 3 Scroll to Audio Preferences and press Select.	87
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.	88
STEP 5 Scroll through the ring tones and press Play to play the highlighted ring tone. Press Select to choose the highlighted ringtone for that extension.	88
Accessing Weather and News on Your Phone	88
STEP 1 Press the Setup button.	88
STEP 2 Select Web Applications.	88
STEP 3 Select the type of service.	88
Accessing Weather Information	88
STEP 1 In the Web Applications screen, select Weather.	88
STEP 2 Press Add.	88
STEP 3 Enter the city name or zip code, and press Search.	88
STEP 4 Select the city from the list of results and press Add.	88
STEP 1 In the Web Applications screen, select Weather.	88
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.	88
STEP 1 In the Web Applications screen, select Weather.	89
STEP 2 To move entries up or down in the list or delete an entry, select the city you want to move, press Option, and choose Move Up, Move Down, or Delete.	89
Accessing News	89
STEP 1 In the Web Applications screen, select News.	89
STEP 2 Scroll to select the type of news you want to view:	89
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.	89
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.	89
Configuring Date and Time Parameters on Your Phone	90
STEP 1 Press the Setup button.	90
STEP 2 Scroll to Device Administration and press Select.	90
STEP 3 Scroll to Date/Time and press Select.	90
STEP 4 Scroll to the date and time setting that you want to change:	90
Using Star Codes	91
Restarting Your Phone	93
STEP 1 Press the Setup button.	93
STEP 2 Scroll to Device Administration and press Select.	93
STEP 3 Scroll to Restart and press Select.	93
Viewing Phone, Network, and Call Information	93
Viewing Phone Information	93
STEP 1 Press the Setup button.	93
STEP 2 Scroll to Status and press Select.	93
STEP 3 Select Product Information. You can view the following information:	93
Viewing Network Information	94
STEP 1 Press the Setup button.	94
STEP 2 Scroll to Status and press Select.	94
STEP 3 Scroll to Network Status and press Select. You can view the following information:	94
Viewing Phone Line and Extension Information	94

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Getting Started

Using Phone Hardware and Accessories

Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP)

NOTE

Your Cisco SPA 525G2 will connect to only one device at a time (either

the Bluetooth headset or the Bluetooth-enabled mobile phone.)

If multiple Bluetooth devices are in range of the Cisco SPA 525G2, the order

of devices in the

Bluetooth Configuration

Bluetooth Profiles

list is used,

and the device with a higher priority is activated first.

STEP

Scroll to

Bluetooth Profiles

and press the

Right Arrow

key to enter the profile

screen.

STEP

Press

Scan

to scan for your headset.

NOTE

Depending on the network environment (for example, the number of Bluetooth

devices and noise level), your Bluetooth headset may not appear on the found

devices list. Ensure the headset is powered on and has Bluetooth activated, and

retry the scan.

STEP

In the list of found devices, select your headset and press the

Select

button to edit

the profile.

STEP

Scroll to

and enter the PIN for your Bluetooth headset.

STEP 10

Scroll to

Connect Automatically

and press the

Right Arrow

key to turn to

STEP 11

Press

Connect

. The profile screen displays and a check mark appears next to the

headset if the connection was successful.

Using a Headset with Your IP Phone

NOTE

Steps to use your headset with the SPA IP Phone may vary. Consult the user

documentation for your headset for more information.

•

To use a wired headset, press the

Headset

button on your phone and dial

the number to place a call, or press the headset button to answer a ringing

call.

•

To use a non-Bluetooth wireless headset (such as Jabra or Plantronics), you

may need to lift the receiver off hook before speaking or listening through

the headset.

•

To use a Bluetooth headset, make sure your headset is powered on. Press

the

Headset

button on your phone (or, if supported, press the

Answer

button on your Bluetooth headset twice) and dial the number to place a call.

Press the

Answer

button on your Bluetooth headset to answer a ringing call.

See the user documentation for your Bluetooth headset for more

information.