Dell B3465dn Mono Laser Multifunction Printer User Guide - Page 271
Error message about reading the flash drive appears, Print jobs do not print, Step 1
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Troubleshooting 271 Error message about reading the flash drive appears Action Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Yes Go to step 2. No Insert the flash drive into the front USB port. Is the flash drive inserted into the front USB port? Step 2 Wait until the printer is Go to step 3. Check if the indicator light on the printer control panel is blinking green. ready, then view the Note: A green blinking light indicates that the printer is busy. held jobs list, and then print the documents. Is the indicator light blinking green? Step 3 a Check for an error message on the display. b Clear the message. Go to step 4. The problem is solved. Does the error message still appear? Step 4 Check if the flash drive is supported. For more information on tested and approved USB flash drives, see "Supported flash drives and file types" on page 81. Go to step 5. The problem is solved. Does the error message still appear? Step 5 Check if the USB port is disabled by the system support person. Contact technical support. The problem is solved. Does the error message still appear? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print?
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