Dell B3465dn Mono Laser Multifunction Printer User Guide - Page 304

Troubleshooting 304 Action Yes No Step 3 Set up the shortcut number properly. The problem is solved. Contact technical support. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax has poor print quality Action Step 1 Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Yes No The problem is solved. Go to step 2. Is the fax print quality satisfactory? Step 2 Decrease the incoming fax transmission speed. a Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. b Click Settings > Fax Settings > Analog Fax Setup. c In the Max Speed menu, click one of the following: • 2400 • 4800 • 9600 • 14400 • 33600 d Click Submit, and then resend the fax. The problem is solved. Go to step 3. Is the fax print quality satisfactory?