Dell B3465dn Mono Laser Multifunction Printer User Guide - Page 299

Solving fax problems, Fax and e-mail functions are not set up

Page 299 highlights

Troubleshooting 299 Action Yes No Step 3 a Specify the paper size. Depending on your operating system, specify the paper size in Printing Preferences or the Print dialog. b Resend the print job. The problem is solved. Contact technical support. Do copies print properly? Solving fax problems • "Fax and e-mail functions are not set up" on page 299 • "Caller ID is not shown" on page 300 • "Cannot send or receive a fax" on page 300 • "Can send but not receive faxes" on page 302 • "Can receive but not send faxes" on page 303 • "Received fax has poor print quality" on page 304 Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action a From the home screen, navigate to: > Settings > General Settings > Run initial setup > Yes > Submit b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer display. Yes No The problem is solved. Contact technical support. c Select a language, and then touch . d Select a country or region, and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next. Are fax and e‑mail functions set up?

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Action
Yes
No
Step 3
a
Specify the paper size. Depending on your operating system, specify
the paper size in Printing Preferences or the Print dialog.
b
Resend the print job.
Do copies print properly?
The problem is solved.
Contact
technical
support
.
Solving fax problems
“Fax and e-mail functions are not set up” on page 299
“Caller ID is not shown” on page 300
“Cannot send or receive a fax” on page 300
“Can send but not receive faxes” on page 302
“Can receive but not send faxes” on page 303
“Received fax has poor print quality” on page 304
Fax and e-mail functions are not set up
Notes:
Before you troubleshoot, check if the fax cables are connected.
The indicator light is blinking red until you set up fax and e
mail.
Action
Yes
No
a
From the home screen, navigate to:
>
Settings
>
General Settings
>
Run initial setup
>
Yes
>
Submit
b
Turn off the printer, and then turn it back on.
The “Select your language” screen appears on the printer display.
c
Select a language, and then touch
.
d
Select a country or region, and then touch
Next
.
e
Select a time zone, and then touch
Next
.
f
Select
Fax
and
E
mail
, and then touch
Next
.
Are fax and e
mail functions set up?
The problem is solved.
Contact
technical
support
.
Troubleshooting
299