Dell Latitude X300 User Guide - Page 85

PC Card Problems

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If a drive error message appears, see "Error Messages" for an explanation. Run the IDE Drives tests as described in the Dell Diagnostics. If you cannot eject the CD or DVD/CD-RW drive tray 1. Ensure that the computer is turned off. 2. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3. Gently pull out the tray until it stops. If you hear an unfamiliar scraping or grinding sound l Ensure that the sound is not caused by the program that is running. l Ensure that the disk or disc is inserted properly. If the DVD/CD-RW drive stops writing Disable standby mode in Windows before writing to a CD-RW - Search for the keyword standby or hibernate in Windows Help or the Help and Support Center. Change the write speed to a slower rate - See the help files for your CD creation software. Close all other open programs - Closing all other open programs before writing to the CD-RW may alleviate the problem. If you have problems with a hard drive Allow the computer to cool before turning it on - A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Check the drive for errors l Run the Windows error-checking tool: 1. In Windows XP, click the Start button and click My Computer. In Windows 2000, double-click My Computer. 2. Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties. 3. Click the Tools tab. 4. Under Error-checking, click Check Now. 5. Click Start. l Run the IDE Drives tests as described in the Dell Diagnostics. PC Card Problems Check the PC Card - Ensure that the PC Card is properly inserted into the connector. Ensure that the card is recognized by Windows® - Double-click the Safely Remove Hardware (Unplug or Eject Hardware in Windows 2000) icon in the Windows taskbar. Ensure that the card is listed. Run the PC Card diagnostics test - See the documentation that came with the PC Card for instructions if a diagnostics test was provided with the card.

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If you cannot eject the CD or DVD/CD-RW drive tray
If you hear an unfamiliar scraping or grinding sound
If the DVD/CD-RW drive stops writing
If you have problems with a hard drive
PC Card Problems
If a drive error message appears, see "
Error Messages
" for an explanation.
Run the IDE Drives tests as described in the Dell Diagnostics.
1.
Ensure that the computer is turned off.
2.
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
3.
Gently pull out the tray until it stops.
l
Ensure that the sound is not caused by the program that is running.
l
Ensure that the disk or disc is inserted properly.
Disable standby mode in Windows before writing to a CD-RW
—
Search for the keyword
standby
or
hibernate
in Windows
Help or
the
Help
and Support Center
.
Change the write speed to a slower rate
—
See the help files for your CD creation software.
Close all other open programs
—
Closing all other open programs before writing to the CD-RW may alleviate the problem.
Allow the computer to cool before turning it on
—
A hot hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
Check the drive for errors
l
Run the Windows error-checking tool:
1.
In Windows XP,
click the
Start
button and click
My Computer
.
In Windows 2000, d
ouble-click
My Computer
.
2.
Right-click the drive letter (local disk) that you want to scan for errors, and then click
Properties
.
3.
Click the
Tools
tab.
4.
Under
Error-checking
, click
Check Now
.
5.
Click
Start
.
l
Run the IDE Drives tests as described in the Dell Diagnostics.
Check the PC Card
—
Ensure that the PC Card is properly inserted into the connector.
Ensure that the card is recognized by Windows
®
—
Double-click the
Safely Remove Hardware
(
Unplug or Eject Hardware
in Windows
2000)
icon in the Windows taskbar. Ensure that the card is listed.
Run the PC Card diagnostics test
—
See the documentation that came with the PC Card for instructions if a diagnostics test was provided
with the card.