Dell Latitude X300 User Guide - Page 86

Network Problems, General Program Problems - windows 10

Get Dell Latitude X300 PDF manuals and user guides View all Dell Latitude X300 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 86 highlights

If you have problems with a Dell-provided PC Card - Contact Dell. If you have problems with a PC Card not provided by Dell - Contact the PC Card manufacturer. Network Problems Fill out the Diagnostics Checklist as you complete these checks. Check the network cable connector - Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack. Check the network lights on the network connector - Left light indicates the network connection speed. If the status light is off, the computer is not detecting network connection, try replacing the network cable. The status light is solid green, at 10 Mbps, Amber at 100 Mbps, and yellow at 1 Gps connection speed. Restart the computer - Try to log on to the network again. Contact your network administrator - Verify that your network settings are correct and that the network is functioning. General Program Problems Fill out the Diagnostics Checklist as you complete these checks. A program crashes NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. See the software documentation - Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary. A program stops responding End the program 1. Simultaneously press . 2. Click the Applications tab, and then select the program that is no longer responding. 3. Click End Task. A solid blue screen appears Turn the computer off - If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer turns off. Press the power button again to restart the computer. Windows XP The computer restarts.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
Network Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
General Program Problems
Fill out the
Diagnostics Checklist
as you complete these checks.
A program crashes
A program stops responding
A solid blue screen appears
If you have problems with a Dell-provided PC Card
—
Contact Dell
.
If you have problems with a PC Card not provided by Dell
—
Contact the PC Card manufacturer.
Check the network cable connector
—
Ensure that the network cable connector is firmly connected to the connector on the computer and
the network wall jack.
Check the network lights on the network connector
—
Left light indicates the network connection speed. If the status light is off, the
computer is not detecting network connection, try replacing the network cable. The status light is solid green, at 10 Mbps, Amber at 100
Mbps, and yellow at 1 Gps connection speed.
Restart the computer
—
Try to log on to the network again.
Contact your network administrator
—
Verify that your network settings are correct and that the network is functioning.
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
See the software documentation
—
Many software manufacturers maintain websites with information that may help you solve the problem.
Ensure that you properly installed and configured the program. Reinstall the program if necessary.
End the program
1.
Simultaneously press <Ctrl><Shift><Esc>.
2.
Click the
Applications
tab, and then select the program that is no longer responding.
3.
Click
End Task
.
Turn the computer off
—
If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer
turns off. Press the power button again to restart the computer.
Windows XP
The computer restarts.