Gateway MX6650 8511226 - Gateway Platinum Edition User Guide - Page 116

Sound, To make sure that the printer is not set to work offline

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Chapter 8: Troubleshooting You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search box , then click the arrow. ■ Wait until files have been printed before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory. You see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Sound You are not getting sound from the built-in speakers ■ Make sure that headphones are not plugged into the headphone jack. ■ Make sure that the volume control on your notebook is turned up. For more information, see "System key combinations" on page 31. 110 www.gateway.com

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110
www.gateway.com
Chapter 8: Troubleshooting
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window
opens. If your Control Panel is in Category View, click
Printers
and Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and
Faxes
window opens.
3
Right-click the name of the printer you want to use. If the menu
shows a check mark next to
Use Printer Offline
, click
Use Printer
Offline
to clear the check mark.
■
Wait until files have been printed before sending additional files to
the printer.
■
If you print large files or many files at one time, you may want to
add additional memory to the printer. See the printer documentation
for instructions for adding additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most printers
have an online/offline button that you need to press after adding paper.
Sound
You are not getting sound from the built-in speakers
■
Make sure that headphones are not plugged into the headphone
jack.
■
Make sure that the volume control on your notebook is turned up.
For more information, see
“System key combinations” on page 31
.
Help and
Support
For more information about printer troubleshooting, click
Start
, then click
Help and Support
. Type the keyword
printer troubleshooter
in the
Search
box
, then click the arrow.