HP 4300n HP LaserJet 4200 and 4300 series printer - User Guide - Page 115

If the message persists, contact HP Customer Support. See, reconnect them.

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Message Explanation or recommended action 60.X PRINTER ERROR For help press A tray [X] that was opened or filled is trying to lift into position, but there is an obstruction in the tray. 1. Open the tray, remove the paper, and remove the obstruction. Reload the paper and close the tray. Make sure that the paper is neatly stacked and that the guides are not too tight against the paper. Make sure that the tray is fully inserted into the printer and is not overfilled. 2. If the message persists, contact HP Customer Support. (See "Getting support" on page 144.) 62 NO SYSTEM To continue turn off then on This message indicates that no system was found. The printer software system is corrupt.  Turn the printer power off, and then turn the printer power on. 64 PRINTER ERROR For help press alternates with To continue turn off then on A temporary printing error occurred in the scan buffer.  Turn the printer power off, and then turn the printer power on. 66.XY.ZZ INPUT DEVICE FAILURE For help press An error occurred in an external paper-handling accessory. 1. Turn the printer power off. 2. Make sure that the device is properly connected to the printer. If the accessory uses cables, disconnect and reconnect them. 3. Turn the printer power on. 4. If the error reappears, record the message, and contact HP Customer Support. (See "Getting support" on page 144.) 66.XY.ZZ OUTPUT DEVICE FAILURE For help press An error occurred in an external paper-handling accessory. 1. Turn the printer power off. 2. Check that the accessory is properly seated on and connected to the printer, without any gaps between the printer and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Turn the printer power on. 4. If the error reappears, record the message, and contact HP Customer Support. (See "Getting support" on page 144.) 66.00.15 EXTERNAL DEVICE FAILURE For help press An error occurred in an external paper-handling accessory. 1. Turn the printer power off. 2. Check that the accessory is properly seated on and connected to the printer, without any gaps between the printer and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Turn the printer power on. If the error reappears, record the message, and contact HP Customer Support. (See "Getting support" on page 144.) 68.X PERMANENT STORAGE ERROR For help press alternates with To continue press An error occurred in the printer permanent storage and one or more printer settings has been reset to its factory default.  Print a configuration page and check the printer settings to determine which values have changed. (See "Configuration page" on page 83.) 68.X PERMANENT STORAGE FULL For help press alternates with To continue press The printer permanent storage is full. Some settings might have been reset to the factory defaults. 1. Print a configuration page and check the printer settings to determine which values have changed. (See "Configuration page" on page 83.) 2. Turn the printer power off. Hold down CANCEL JOB while turning the printer power on. This cleans up the permanent storage by removing old areas that are not being used. ENWW Understanding printer messages 113

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ENWW
Understanding printer messages
113
60.X PRINTER ERROR
For help press
A tray [
X
] that was opened or filled is trying to lift into position, but there is an obstruction in the
tray.
1.
Open the tray, remove the paper, and remove the obstruction. Reload the paper and close
the tray. Make sure that the paper is neatly stacked and that the guides are not too tight
against the paper. Make sure that the tray is fully inserted into the printer and is not
overfilled.
2.
If the message persists, contact HP Customer Support. (See
“Getting support” on
page 144
.)
62 NO SYSTEM
To continue turn off then
on
This message indicates that no system was found. The printer software system is corrupt.
Turn the printer power off, and then turn the printer power on.
64 PRINTER ERROR
For help press
alternates with
To continue turn off then
on
A temporary printing error occurred in the scan buffer.
Turn the printer power off, and then turn the printer power on.
66.XY.ZZ INPUT DEVICE
FAILURE
For help press
An error occurred in an external paper-handling accessory.
1.
Turn the printer power off.
2.
Make sure that the device is properly connected to the printer. If the accessory uses cables,
disconnect and reconnect them.
3.
Turn the printer power on.
4.
If the error reappears, record the message, and contact HP Customer Support. (See
“Getting support” on page 144
.)
66.XY.ZZ OUTPUT DEVICE
FAILURE
For help press
An error occurred in an external paper-handling accessory.
1.
Turn the printer power off.
2.
Check that the accessory is properly seated on and connected to the printer, without any
gaps between the printer and the accessory. If the accessory uses cables, disconnect and
reconnect them.
3.
Turn the printer power on.
4.
If the error reappears, record the message, and contact HP Customer Support. (See
“Getting support” on page 144
.)
66.00.15 EXTERNAL DEVICE
FAILURE
For help press
An error occurred in an external paper-handling accessory.
1.
Turn the printer power off.
2.
Check that the accessory is properly seated on and connected to the printer, without any
gaps between the printer and the accessory. If the accessory uses cables, disconnect and
reconnect them.
3.
Turn the printer power on.
If the error reappears, record the message, and contact HP Customer Support. (See
“Getting
support” on page 144
.)
68.X PERMANENT STORAGE
ERROR
For help press
alternates with
To continue press
An error occurred in the printer permanent storage and one or more printer settings has been
reset to its factory default.
Print a configuration page and check the printer settings to determine which values have
changed. (See
“Configuration page” on page 83
.)
68.X PERMANENT STORAGE
FULL
For help press
alternates with
To continue press
The printer permanent storage is full. Some settings might have been reset to the factory
defaults.
1.
Print a configuration page and check the printer settings to determine which values have
changed. (See
“Configuration page” on page 83
.)
2.
Turn the printer power off. Hold down
C
ANCEL
J
OB
while turning the printer power on. This
cleans up the permanent storage by removing old areas that are not being used.
Message
Explanation or recommended action