HP BL10e HP ProLiant BL e-Class System Setup and Installation Guide - Page 109

Table D-3, Is the Fault LED on Both Power Supplies Off?, Answer, Possible Reasons, Possible Solutions

Page 109 highlights

Troubleshooting Table D-3: Is the Fault LED on Both Power Supplies Off? Answer No, one or both are amber. Possible Reasons The power supply is not connected to AC power or no AC power is available. An over-voltage condition has occurred. An over-temperature condition has occurred. At least one power supply fan has failed. Possible Solutions Be sure that all power cords are connected to the power supplies. Be sure that all power cords are plugged into working, grounded outlets. Check the power source to be sure that the correct voltage is being delivered. Be sure that the pins on the power supplies are not damaged. Be sure that the power supplies are fully seated in the power supply bays. Be sure that nothing is preventing the power supply fan blades from spinning. Contact HP or an authorized service provider for parts and service. No, one or both are blinking amber. The power supply has shut off due to an over-current condition. Inspect the power supply and center wall assembly connectors for any signs of damage. Look at all other health LEDs to determine which component may be causing the over-current condition. Contact HP or an authorized service provider for parts and service. continued HP ProLiant BL e-Class System Setup and Installation Guide D-7

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Troubleshooting
Table D-3:
Is the Fault LED on Both Power Supplies Off?
Answer
Possible Reasons
Possible Solutions
Be sure that all power cords are
connected to the power supplies.
The power supply is not connected to
AC power or no AC power is
available.
Be sure that all power cords are
plugged into working, grounded outlets.
Check the power source to be sure that
the correct voltage is being delivered.
Be sure that the pins on the power
supplies are not damaged.
An over-voltage condition has
occurred.
Be sure that the power supplies are fully
seated in the power supply bays.
An over-temperature condition has
occurred.
Be sure that nothing is preventing the
power supply fan blades from spinning.
No, one or
both are
amber.
At least one power supply fan has
failed.
Contact HP or an authorized service
provider for parts and service.
Inspect the power supply and center wall
assembly connectors for any signs of
damage.
Look at all other health LEDs to
determine which component may be
causing the over-current condition.
No, one or
both are
blinking
amber.
The power supply has shut off due to
an over-current condition.
Contact HP or an authorized service
provider for parts and service.
continued
HP ProLiant BL e-Class System Setup and Installation Guide
D-7