HP C8907A User Guide - Page 44

Solution, Cause, together. Then run the HP Wireless Dock Base Wireless Setup Wizard again.

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Chapter 6 Solution When an Ethernet cable is plugged into theHP Wireless Dock Base, the wireless radio turns off. Unplug the Ethernet cable. Weak signal Cause The access point is too far away or there is interference. Solution In order to establish a good signal between the HP Wireless Dock Base and access point, you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: ● If there is a long distance between your computer or access point and the HP Wireless Dock Base, move them closer together. ● If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP Wireless Dock Base and the computer or access point. ● If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference. Error message: Cannot connect to network Cause The equipment is not turned on. Solution Turn on the networked devices, such as the access point for an infrastructure network, or the computer for an ad hoc network. For more information on how to turn on the access point, see the documentation that came with your access point. Cause The HP Wireless Dock Base is not receiving a signal. Solution Move the access point and the HP Wireless Dock Base closer together. Then run the HP Wireless Dock Base Wireless Setup Wizard again. Cause You have entered the SSID incorrectly. Solution Enter the SSID correctly. Remember that the SSID is case-sensitive. Cause You have entered the WEP key incorrectly. Solution Enter the WEP key correctly. Remember that the WEP key is casesensitive. Cause MAC filtering is enabled on your access point. Solution Keep MAC filtering enabled, but change the settings to allow the access point to communicate with the HP Wireless Dock Base. 44 HP Photosmart 6222 Wireless Dock Base

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Solution
When an Ethernet cable is plugged into theHP Wireless Dock Base,
the wireless radio turns off. Unplug the Ethernet cable.
Weak signal
Cause
The access point is too far away or there is interference.
Solution
In order to establish a good signal between the HP Wireless Dock
Base and access point, you might have to experiment a bit. Assuming the
equipment is functioning properly, try doing the following things separately or in
combination:
●
If there is a long distance between your computer or access point and the
HP Wireless Dock Base, move them closer together.
●
If there are metal objects (such as a metal bookcase or refrigerator) in the
transmission path, clear the path between the HP Wireless Dock Base and
the computer or access point.
●
If a cordless telephone, microwave, or other device that emits radio signals
transmitting at 2.4 GHz is nearby, move it farther away to reduce radio
interference.
Error message: Cannot connect to network
Cause
The equipment is not turned on.
Solution
Turn on the networked devices, such as the access point for an
infrastructure network, or the computer for an ad hoc network. For more
information on how to turn on the access point, see the documentation that came
with your access point.
Cause
The HP Wireless Dock Base is not receiving a signal.
Solution
Move the access point and the HP Wireless Dock Base closer
together. Then run the HP Wireless Dock Base Wireless Setup Wizard again.
Cause
You have entered the SSID incorrectly.
Solution
Enter the SSID correctly. Remember that the SSID is case-sensitive.
Cause
You have entered the WEP key incorrectly.
Solution
Enter the WEP key correctly. Remember that the WEP key is case-
sensitive.
Cause
MAC filtering is enabled on your access point.
Solution
Keep MAC filtering enabled, but change the settings to allow the
access point to communicate with the HP Wireless Dock Base.
Chapter 6
44
HP Photosmart 6222 Wireless Dock Base