HP Dc5700 Troubleshooting Guide - Page 34

Solving Audio Problems continued, Table 2-7 - audio driver

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Table 2-7 Solving Audio Problems (continued) Sound does not come out of the speaker or headphones. Cause Solution Headphones or devices connected to the line-out connector Turn on and use headphones or external speakers, if mute the internal speaker. connected, or disconnect headphones or external speakers. Computer is in standby mode. Press the power button to resume from standby mode. CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Sound from headphones is not clear or muffled. Cause Solution Headphones are plugged into the rear audio output connector. Plug the headphones into the headphone connector on the The rear audio output connector is for powered audio devices front of the computer. and is not designed for headphone use. Computer appears to be locked up while recording audio. Cause Solution The hard disk may be full. Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format. Line-in, Line-out, headphone, or microphone jacks are not functioning properly. Cause Solution Jacks have been reconfigured in the audio driver or application In the audio driver or application software, reconfigure the software. jacks or set the jacks to their default values. 28 Chapter 2 Troubleshooting Without Diagnostics ENWW

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Sound does not come out of the speaker or headphones.
Cause
Solution
Headphones or devices connected to the line-out connector
mute the internal speaker.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external speakers.
Computer is in
standby
mode.
Press the power button to resume from
standby
mode.
CAUTION:
When attempting to resume from
standby
mode, do not hold down the power button for
more than four seconds. Otherwise, the computer will
shut down and you will lose any unsaved data.
Sound from headphones is not clear or muffled.
Cause
Solution
Headphones are plugged into the rear audio output connector.
The rear audio output connector is for powered audio devices
and is not designed for headphone use.
Plug the headphones into the headphone connector on the
front of the computer.
Computer appears to be locked up while recording audio.
Cause
Solution
The hard disk may be full.
Before recording, make sure there is enough free space on the
hard disk. You can also try recording the audio file in a
compressed format.
Line-in, Line-out, headphone, or microphone jacks are not functioning properly.
Cause
Solution
Jacks have been reconfigured in the audio driver or application
software.
In the audio driver or application software, reconfigure the
jacks or set the jacks to their default values.
Table 2-7
Solving Audio Problems (continued)
28
Chapter 2
Troubleshooting Without Diagnostics
ENWW