HP Dc5700 Troubleshooting Guide - Page 61

Storage, Storage Options, Emulation, Save Changes and Exit - cpu upgrade

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Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action change Storage > Storage Options > SATA Emulation back to RAID and select File > Save Changes and Exit. 1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor. Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer Setup. Memory Parity Error Parity RAM failure. Run Computer Setup and Diagnostic utilities. Third-party graphics card may be causing a Remove third-party graphics card to see if the problem. problem goes away. Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode 1. Reconnect keyboard with computer enabled. turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. Parity Check 2 Parity RAM failure. Run Computer Setup and Diagnostic utilities. Third-party graphics card may be causing a Remove third-party graphics card to see if the problem. problem goes away. System will not boot without fan CPU fan not installed or disconnected in VSFF chassis. 1. Remove the computer cover, press the power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the heatsink is properly seated and installed. 2. If the fan is plugged in and the heatsink is properly seated but the fan does not spin, then replace the heatsink-fan assembly. ENWW POST Numeric Codes and Text Messages 55

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Control panel message
Description
Recommended action
change
Storage
>
Storage Options
>
SATA
Emulation
back to
RAID
and select
File
>
Save Changes and Exit
.
1801-Microcode Patch Error
Processor is not supported by ROM BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
Invalid Electronic Serial Number
Electronic serial number is missing.
Enter the correct serial number in Computer
Setup.
Memory Parity Error
Parity RAM failure.
Third-party graphics card may be causing a
problem.
Run Computer Setup and Diagnostic utilities.
Remove third-party graphics card to see if the
problem goes away.
Network Server Mode Active and No
Keyboard Attached
Keyboard failure while Network Server Mode
enabled.
1.
Reconnect keyboard with computer
turned off.
2.
Check connector for bent or missing
pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
Parity Check 2
Parity RAM failure.
Third-party graphics card may be causing a
problem.
Run Computer Setup and Diagnostic utilities.
Remove third-party graphics card to see if the
problem goes away.
System will not boot without fan
CPU fan not installed or disconnected in
VSFF chassis.
1.
Remove the computer cover, press the
power button, and see if the processor
fan spins. If the processor fan is not
spinning, make sure the fan's cable is
plugged onto the system board header.
Ensure the heatsink is properly seated
and installed.
2.
If the fan is plugged in and the heatsink
is properly seated but the fan does not
spin, then replace the heatsink-fan
assembly.
Table A-1
Numeric Codes and Text Messages (continued)
ENWW
POST Numeric Codes and Text Messages
55