HP LaserJet Pro 300 HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 158

Interpret control panel messages Control panel message types The control panel messages indicate the current product status or situations that might require action. Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement. Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Control panel messages 10.XXXX Supply error Description The memory chip for one of the print cartridges cannot be read or is missing. ◦ 10.0000 = black memory chip error ◦ 10.0001 = cyan memory chip error ◦ 10.0002 = magenta memory chip error ◦ 10.0003 = yellow memory chip error ◦ 10.1000 = black memory chip is missing ◦ 10.1001 = cyan memory chip is missing ◦ 10.1002 = magenta memory chip is missing ◦ 10.1003 = yellow memory chip is missing Recommended action Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved, replace the print cartridge. 49 Error Turn off then on Description The product experienced an internal error. 140 Chapter 11 Solve problems ENWW