HP LaserJet Pro 300 HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 91

Solve problems with supplies Check the print cartridges Check each print cartridge, and replace it if necessary, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. NOTE: If you are using a draft print setting, the printing might appear light. If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the part number for the correct genuine HP print cartridge. Type of print cartridge Refilled or remanufactured print cartridge Genuine HP print cartridge Steps to resolve the problem Hewlett Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge. 1. The product control panel or the Supplies Status page indicates Very Low status when the cartridge has reached the end of its estimated life. Replace the print cartridge if print quality is no longer acceptable. 2. Print a Print Quality Page from the Reports menu on the control panel. If streaks or marks are in one color on the page, you might have a defect in that color cartridge. See the instructions in this document for interpreting the page. Replace the print cartridge if necessary. 3. Visually inspect the print cartridge for damage. See the instructions that follow. Replace the print cartridge if necessary. 4. If printed pages have marks that repeat several times at the same distance apart, print a cleaning page. If this does not solve the problem, use the repetitive defects ruler in this document to identify the cause of the problem. ENWW Solve problems with supplies 73