HP Model 715/100 hp 9000 series 700 model 715 workstations service handbook (a - Page 77

Dealing With HPMC Uncorrectable Error

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Dealing With HPMC (Uncorrectable Error) The power-on sequence follows this path: POWER-ON > SELFTEST > CONSOLE PATH > BOOT ADMIN MODE > BOOT PATH > ISL MODE > HP-UX MODE When the hardware detects an unrecoverable (HPMC) error in the HP-UX environment, an error message, referred to as an HP-UX Kernel Tombstone is displayed on the monitor. The state of the system is written to main memory and the entire contents of main memory is dumped (written) to the swap area on the system disk. HPMC error information is logged into Stable Storage; this information is referred to as PIM (Processor Internal Memory). The HPMC error information is available from the Boot Administration environment using the PIM_INFO command. To identify the failed FRU(s) after an HPMC, follow these steps: 1. Examine the first line of the data returned from a PIM_INFO command to dis- play the latest error information from the last TOC, LPMC, or HPMC interruption detected. 2. Compare the values from PIM_INFO command with those shown in Table 4-6 and take the appropriate action. Troubleshooting 4-23

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Troubleshooting
4–23
Dealing With HPMC (Uncorrectable Error)
The power–on sequence follows this path:
POWER-ON > SELFTEST > CONSOLE PATH > BOOT ADMIN MODE > BOOT
PATH > ISL MODE > HP-UX MODE
When the hardware detects an unrecoverable (HPMC) error in the HP-UX environ-
ment, an error message, referred to as an HP-UX Kernel Tombstone is displayed on
the monitor. The state of the system is written to main memory and the entire con-
tents of main memory is dumped (written) to the swap area on the system disk.
HPMC error information is logged into Stable Storage; this information is referred to
as PIM (Processor Internal Memory). The HPMC error information is available from
the Boot Administration environment using the
PIM_INFO
command.
To identify the failed FRU(s) after an HPMC, follow these steps:
1.
Examine the first line of the data returned from a PIM_INFO command to dis-
play the latest error information from the last TOC, LPMC, or HPMC interrup-
tion detected.
2.
Compare the values from PIM_INFO command with those shown in Table 4–6
and take the appropriate action.