HP PageWide Pro 777 User Guide - Page 124
Try sending a print job from a computer, Test the plug-and-print USB functionality
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Try sending a print job from a computer 1. Use a word-processing program to send a print job to the product. 2. If the job does not print, make sure you selected the correct printer driver. 3. Uninstall and then reinstall the product software. Test the plug-and-print USB functionality 1. Load a PDF, Microsoft Office file (except Excel), or photo onto a USB flash drive, and insert it in the USB slot on the left side of the product. 2. The Memory Device Options menu opens. Try printing the document or photo. 3. If no documents are listed, try a different type of USB flash drive. Factors that affect product performance Several factors affect the time it takes to print a job: ● The software program that you are using and its settings ● The use of special paper (such as heavy paper and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network connection ● The type of USB drive, if you are using one ● Whether the product is printing on one side or two sides ● The number of different media types in the print job ● Printing from Tray 1 when it is set to Any Size and Any Type, which requires the product to handle many different media sizes and types ● More print jobs with fewer pages Information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the Preferences menu on the Setup menu in the control panel or by using the HP Embedded Web Server. 1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the strip at the top of the home screen). 2. On the control panel dashboard, touch (Setup). 3. Touch Reports to view the menu. 4. Touch the name of the report that you want to print: 108 Chapter 9 Solve problems ENWW