HP PageWide Pro 777 User Guide - Page 181
Fax cuts off or prints on two s, Connectivity issues, Solve USB direct-connect problems
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NOTE: Increasing resolution slows transmission speed. ● Turn on the Error Correction Mode setting from the control panel. ● Check the cartridges and replace if necessary. ● Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax. Fax cuts off or prints on two pages ● Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Size settings. For more information, see Configure fax settings. NOTE: If the Default Paper Size setting is set to Letter, a Legal-sized original prints on two pages. ● Set the paper type and size for the tray used for faxes. ● If the Auto Reduction setting is turned off, turn it back on from the control panel. Connectivity issues HP Print and Scan Doctor Use an HP online troubleshooting wizard. The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: This utility is available only for Windows operating systems. ● Troubleshoot your wireless problem, whether your printer has never been connected or it was connected and is no longer working. ● Troubleshoot a firewall or antivirus issue, if you suspect that it is preventing your computer from connecting to the printer. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages. ● Solve USB direct-connect problems ● Solve network problems Solve USB direct-connect problems If you have connected the product directly to a computer, check the USB cable: ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly by connecting it with another product. Replace the cable if necessary. Solve network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the control panel and locate the product IP address that is listed on this page. ● Poor physical connection ● The computer is using the incorrect IP address for the product ENWW Connectivity issues 165