HP PageWide Pro 777 User Guide - Page 174
Fax storage is full. Canceling the fax send., Fax receive error., Fax Send error
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Recommended action - Allow the product to retry sending the fax. - Call the recipient to ensure that the fax machine is on and ready. - Check that you are dialing the correct fax number. - On the control panel, touch the Fax icon, and in the display, touch the Setup icon. Then, touch Tools and touch Run Fax Test. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Fax storage is full. Canceling the fax send. Description During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Recommended action - Cancel the current job. Turn the product off and then on. Try sending the job again. - If the error reoccurs, cancel the job and turn the product off and then on a second time. The product might not have enough memory for some jobs. Fax receive error. Description An error occurred while trying to receive a fax. Recommended action - Ask the sender to resend the fax. - Try faxing back to the sender or another fax machine. - Check for a dial tone on the phone line by touching the Start Fax button. - Check that the telephone cord is securely connected by unplugging and replugging the cord. - Make sure that you are using the telephone cord that came with the product. - On the control panel, touch the Fax icon, and in the display, touch the Setup icon. Then, touch Tools and touch Run Fax Test. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. - Decrease the fax speed. Ask the sender to resend the fax. - Turn off error-correction mode. Ask the sender to resend the fax. NOTE: Turning off error-correction mode can reduce the quality of the fax image. - Connect the product to a different phone line. If the error persists, visit HP Customer Support or review the support flyer that came in the product box. Fax Send error. Description An error occurred while trying to send a fax. 158 Chapter 9 Solve problems ENWW