HP Pavilion zt1100 HP Pavilion zt1100/xz200 Series and HP Omnibook xt1500 Note - Page 111

Parallel and USB problems

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Troubleshooting and Maintenance Getting Assistance for Your Notebook Parallel and USB problems If a USB mouse doesn't work • Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. • Put the notebook on standby, then resume. • Restart the notebook. • Check mouse settings in Control Panel. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, and doubleclick Universal Serial Bus Controllers. If a USB modem doesn't work properly • See "Modem problems" on page 107. • Make sure the port connection is secure. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings in Control Panel. • Disable the internal modem: 1. Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. • Check the port settings in Control Panel: click Start, Control Panel, Performance and Maintenance, System. On the hardware tab, open the Device Manager, then doubleclick Universal Serial Bus controllers. Reference Guide 111

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Troubleshooting and Maintenance
Getting Assistance for Your Notebook
Reference Guide
111
Parallel and USB problems
If a USB mouse doesn’t work
•
Make sure you followed the manufacturer’s installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
•
Make sure the port connection is secure.
•
Put the notebook on standby, then resume.
•
Restart the notebook.
•
Check mouse settings in Control Panel.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus Controllers.
If a USB modem doesn’t work properly
•
See “Modem problems” on page 107.
•
Make sure the port connection is secure.
•
Use the modem troubleshooter (under Networking problems) in Windows Help and
Support.
•
Check the modem settings in Control Panel.
•
Disable the internal modem:
1.
Click Start, Control Panel, Performance and Maintenance, System. On the
Hardware tab, open the Device Manager.
2.
Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, then select the option to disable the modem.
•
Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the hardware tab, open the Device Manager, then double-
click Universal Serial Bus controllers.