HP Pro 3500 Maintenance & Service Guide HP Pro 3400, 3405 and 3410 Microto - Page 150

Activity, Beeps, Possible Cause, Recommended Action, Disable TXT in the Computer Setup F10

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Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes ten 10 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. Bad option card. 1. Check each option card by removing the card (one at a time if multiple cards), then power on the system to see if fault goes away. 2. Once a bad card is identified, remove and replace the bad option card. 3. Replace the system board. Red Power LED flashes 11 eleven times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved. The current processor does not support a feature previously enabled on this system. 1. Install a TXT capable processor. 2. Disable TXT in the Computer Setup (F10) utility. 3. Reinstall the original processor. System does not power on and LEDs are not flashing. None System unable to power on. Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, the power button is working correctly. Try the following: 1. Check that the voltage selector (some models), located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Replace the system board. OR Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then: 1. Check that the unit is plugged into a working AC outlet. 2. Open hood and check that the power button harness is properly connected to the system board. 3. Check that both power supply cables are properly connected to the system board. 4. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. If the problem persists, replace the system board. 5. If the 5V_aux light on the system board is not turned on, remove the expansion cards one at a time until the 5V_aux light on the system board turns on. It the problem persists, replace the power supply. 140 Appendix C POST Error Messages

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Table C-2
Diagnostic Front Panel LEDs and Audible Codes (continued)
Activity
Beeps
Possible Cause
Recommended Action
Red Power LED flashes ten
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
10
Bad option card.
1.
Check each option card by removing the
card (one at a time if multiple cards), then
power on the system to see if fault goes
away.
2.
Once a bad card is identified, remove and
replace the bad option card.
3.
Replace the system board.
Red Power LED flashes
eleven times, once every
second, followed by a two
second pause. Beeps stop
after fifth iteration but LEDs
continue until problem is
solved.
11
The current processor
does not support a
feature previously
enabled on this system.
1.
Install a TXT capable processor.
2.
Disable TXT in the Computer Setup (F10)
utility.
3.
Reinstall the original processor.
System does not power on
and LEDs are not flashing.
None
System unable to power
on.
Press and hold the power button for less than 4
seconds. If the hard drive LED turns green, the
power button is working correctly. Try the
following:
1.
Check that the voltage selector (some
models), located on the rear of the power
supply, is set to the appropriate voltage.
Proper voltage setting depends on your
region.
2.
Replace the system board.
OR
Press and hold the power button for less than 4
seconds. If the hard drive LED does not turn on
green then:
1.
Check that the unit is plugged into a
working AC outlet.
2.
Open hood and check that the power button
harness is properly connected to the
system board.
3.
Check that both power supply cables are
properly connected to the system board.
4.
Check to see if the 5V_aux light on the
system board is turned on. If it is turned on,
then replace the power button harness. If
the problem persists, replace the system
board.
5.
If the 5V_aux light on the system board is
not turned on, remove the expansion cards
one at a time until the 5V_aux light on the
system board turns on. It the problem
persists, replace the power supply.
140
Appendix C
POST Error Messages