HP Pro 3500 Maintenance & Service Guide HP Pro 3400, 3405 and 3410 Microto - Page 160

Solving Hard Drive Problems

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Table D-3 Solving Diskette Problems (continued) Cannot Boot to Diskette. Cause Diskette boot has been disabled in Computer Setup. Network server mode is enabled in Computer Setup. Solution 1. Run Computer Setup and enable USB device in Storage > Boot Order. 2. Run Computer Setup and enable USB device in Storage > Storage Options > Removable Media Boot. NOTE: Both steps should be used as the Removable Media Boot function in Computer Setup overrides the Boot Order enable command. Run Computer Setup and disable Network Server Mode in Security > Password Options. Solving Hard Drive Problems Table D-4 Solving Hard Drive Problems Hard drive error occurs. Cause Hard disk has bad sectors or has failed. Solution 1. Right-click Start, click Explore, and right-click on a drive. Select Properties then select the Tools tab. Under Error-checking click Check Now. 2. Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk. Disk transaction problem. Cause Solution Either the directory structure is bad or there is a problem with Right-click Start, click Explore, and right-click on a drive. a file. Select Properties then select the Tools tab. Under Error- checking click Check Now. Drive not found (identified). Cause Cable could be loose. Solution Check cable connections. 150 Appendix D Troubleshooting Without Diagnostics

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Table D-3
Solving Diskette Problems (continued)
Cannot Boot to Diskette.
Cause
Solution
Diskette boot has been disabled in Computer Setup.
1.
Run Computer Setup and enable USB device in
Storage
>
Boot Order
.
2.
Run Computer Setup and enable USB device in
Storage
>
Storage Options
>
Removable Media
Boot
.
NOTE:
Both steps should be used as the
Removable
Media Boot
function in Computer Setup overrides the
Boot
Order
enable command.
Network server mode is enabled in Computer Setup.
Run Computer Setup and disable
Network Server Mode
in
Security
>
Password Options
.
Solving Hard Drive Problems
Table D-4
Solving Hard Drive Problems
Hard drive error occurs.
Cause
Solution
Hard disk has bad sectors or has failed.
1.
Right-click
Start
, click
Explore
, and right-click on a
drive. Select
Properties
then select the
Tools
tab.
Under
Error-checking
click
Check Now
.
2.
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Disk transaction problem.
Cause
Solution
Either the directory structure is bad or there is a problem with
a file.
Right-click
Start
, click
Explore
, and right-click on a drive.
Select
Properties
then select the
Tools
tab. Under
Error-
checking
click
Check Now
.
Drive not found (identified).
Cause
Solution
Cable could be loose.
Check cable connections.
150
Appendix D
Troubleshooting Without Diagnostics