IBM 326m Hardware Maintenance Manual - Page 100

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Note: See "System" on page 100 to determine which components should be replaced by a field service technician. Software problem Symptom FRU/action Suspected software problem. 1. To determine if problems are caused by the software, verify that: v Your server has the minimum memory needed to use the software. For memory requirements, see the information that comes with the software. Note: If you have just installed an adapter or memory, you might have a memory address conflict. v The software is designed to operate on your server. v Other software works on your server. v The software that you are using works on another system. If you received any error messages when using the software program, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 2. If you have verified these items and the problem remains, contact your place of purchase. POST error codes In the following error codes, x can be any number or letter. Note: See "System" on page 100 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 062 (Three consecutive startup failures using the default configuration.) 1. Run the Configuration/Setup Utility program. 2. Battery. 3. System board. 4. Microprocessor. 101, 102 (System and processor error) v System board 106 (System and processor error) v System board 151 (Real time clock error) 1. Run diagnostics. 2. Battery. 3. System board. 161 (Real time clock battery error) 1. Run the Configuration/Setup Utility program. 2. Battery. 3. System board. 162 (Device configuration error) Note: Be sure to load the default settings and any additional desired settings; then, save the configuration. 1. Run the Configuration/Setup Utility program. 2. Battery. 3. Failing device. 4. System board. 163 (Real-time clock error) 1. Run the Configuration/Setup Utility program. 2. Battery. 3. System board. 164 (Memory configuration changed.) 1. Run the Configuration/Setup Utility program. 2. DIMM. 3. System board. 90 326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
“System”
on
page
100
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Software
problem
Symptom
FRU/action
Suspected
software
problem.
1.
To
determine
if
problems
are
caused
by
the
software,
verify
that:
v
Your
server
has
the
minimum
memory
needed
to
use
the
software.
For
memory
requirements,
see
the
information
that
comes
with
the
software.
Note:
If
you
have
just
installed
an
adapter
or
memory,
you
might
have
a
memory
address
conflict.
v
The
software
is
designed
to
operate
on
your
server.
v
Other
software
works
on
your
server.
v
The
software
that
you
are
using
works
on
another
system.
If
you
received
any
error
messages
when
using
the
software
program,
see
the
information
that
comes
with
the
software
for
a
description
of
the
messages
and
suggested
solutions
to
the
problem.
2.
If
you
have
verified
these
items
and
the
problem
remains,
contact
your
place
of
purchase.
POST
error
codes
In
the
following
error
codes,
x
can
be
any
number
or
letter.
Note:
See
“System”
on
page
100
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
062
(Three
consecutive
startup
failures
using
the
default
configuration.)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Battery.
3.
System
board.
4.
Microprocessor.
101,
102
(System
and
processor
error)
v
System
board
106
(System
and
processor
error)
v
System
board
151
(Real
time
clock
error)
1.
Run
diagnostics.
2.
Battery.
3.
System
board.
161
(Real
time
clock
battery
error)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Battery.
3.
System
board.
162
(Device
configuration
error)
Note:
Be
sure
to
load
the
default
settings
and
any
additional
desired
settings;
then,
save
the
configuration.
1.
Run
the
Configuration/Setup
Utility
program.
2.
Battery.
3.
Failing
device.
4.
System
board.
163
(Real-time
clock
error)
1.
Run
the
Configuration/Setup
Utility
program.
2.
Battery.
3.
System
board.
164
(Memory
configuration
changed.)
1.
Run
the
Configuration/Setup
Utility
program.
2.
DIMM.
3.
System
board.
90
326m
Type
7969:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide