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IBM 326m Hardware Maintenance Manual - Page 24

Using, baseboard, management, controller, firmware, update, program - 7969 drivers

UPC - 000435835093

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4. To start the low-level formatting operation, select Format and press Enter. Using the baseboard management controller firmware update program The baseboard management controller firmware update program updates the baseboard management controller firmware only and does not affect any device drivers. Important: For correct server operation, be sure to update the baseboard management controller firmware before updating the BIOS code. To download the program, go to http://www.ibm.com/support/, and click Downloads and drivers; then, copy the EXE file to a firmware update diskette or copy the ISO file to a firmware update CD. To update the firmware, use one of the following procedures: v If the Linux or Windows operating-system update package is available from the World Wide Web and you have obtained it, follow the instructions that come with the package. v If you are using a diskette or CD, complete the following steps. Important: If you are using a diskette to update the firmware, you must have an external USB diskette drive attached to the server. 1. Turn off the server. 2. Insert the firmware update diskette into the diskette drive or insert the firmware update CD into the CD drive. 3. Turn on the server. Note: If the server does not start from the external USB diskette drive, use the Configuration/Setup Utility program to configure the external USB diskette drive as a startup device. (For information about the Configuration/Setup Utility program, see the User's Guide on the IBM Documentation CD.) Then, start again at step 1 of this Eserver procedure. If there is an error in updating the firmware, try the update again. 14 326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. General information	11
Related documentation	12
Notices and statements used in this book	13
Features and specifications	13
Server controls, LEDs, and power	15
Front view	15
Rear view	17
Server power features	18
Turning on the server	18
Turning off the server	19
Chapter 2. Configuration	21
Using the Configuration/Setup Utility program	21
Starting the Configuration/Setup Utility program	21
Using the RAID configuration programs	22
Configuring the Gigabit Ethernet controllers	22
Using the LSI Logic Configuration Utility program	23
Starting the LSI Logic Configuration Utility program	23
Formatting a SCSI hard disk drive	23
Using the baseboard management controller firmware update program	24
Configuring the baseboard management controller LAN connection	25
Chapter 3. Diagnostics	27
General checkout	27
Checkout procedure	28
Diagnostic tools overview	29
Power-on self-test	29
POST beep codes	29
POST error messages	30
Diagnostic programs and error messages	30
Text messages	31
Downloading the diagnostics program	31
Starting the diagnostic programs and viewing the test log	32
Using the diagnostics CD	32
Using the diagnostic diskette	32
Diagnostic error message tables	33
Error charts	33
Small computer system interface (SCSI) messages (some models)	33
Error LEDs	34
Updating the BIOS code	34
Recovering from a POST/BIOS update failure	35
Resetting passwords	36
Updating the BIOS code	37
Power checkout	38
Chapter 4. Installing options	39
Installation guidelines	39
System reliability guidelines	40
Handling static-sensitive devices	40
Major components of the 326m Type 7969 server	41
Removing the cover and bezel	42
Installing an adapter	43
Installing a hard disk drive	49
Installing a hot-swap hard disk drive	50
Installing a non-hot-swap hard disk drive	51
Installing a memory module	52
Installing an additional microprocessor	54
Replacing the battery	58
Replacing a fan assembly	60
Completing the installation	63
Connecting the cables	63
Updating the server configuration	64
Chapter 5. I/O connectors	67
Ethernet (RJ-45) connectors	68
Serial connector	68
Universal Serial Bus connectors	68
Video connector	68
Chapter 6. Service replaceable units	69
Removing a microprocessor	70
Thermal grease	71
Power supply	72
Operator information card	74
CD-ROM drive	75
SCSI backplane	76
Riser card	77
Baseboard management controller	78
System board	80
System-board internal connectors	80
System-board external connectors	81
System-board LEDs	82
System-board option connectors	83
System-board switches and jumpers	84
Removing the system board	85
Chapter 7. Symptom-to-FRU index	87
Beep symptoms	88
No-beep symptoms	89
Diagnostic error codes	90
SMI handler messages	93
Error symptoms	94
POST error codes	100
Service processor error codes	103
ServeRAID error codes	103
POST (ISPR) error procedures	104
SCSI error codes	106
Undetermined problems	107
Problem determination tips	108
Chapter 8. Parts listing, Type 7969	109
System	110
Power cord CRUs	112
Appendix A. Getting help and technical assistance	115
Before you call	115
Using the documentation	115
Getting help and information from the World Wide Web	115
Software service and support	116
Hardware service and support	116
Appendix B. Related service information	117
Safety information	117
General safety	117
Electrical safety	118
Safety inspection guide	119
Handling electrostatic discharge-sensitive devices	120
Grounding requirements	120
Safety notices (multilingual translations)	120
Appendix C. Notices	159
Edition notice	159
Trademarks	160
Important notes	160
Product recycling and disposal	161
Battery return program	161
Electronic emission notices	162
Federal Communications Commission (FCC) statement	162
Industry Canada Class A emission compliance statement	162
Australia and New Zealand Class A statement	162
United Kingdom telecommunications safety requirement	162
European Union EMC Directive conformance statement	163
Taiwanese Class A warning statement	163
Chinese Class A warning statement	163
Japanese Voluntary Control Council for Interference (VCCI) statement	163

Match case Limit results 1 per page

start

the

low-level

formatting

operation,

select

Format

and

press

Enter.

Using

the

baseboard

management

controller

firmware

update

program

The

baseboard

management

controller

firmware

update

program

updates

the

baseboard

management

controller

firmware

only

and

does

not

affect

any

device

drivers.

Important:

For

correct

server

operation,

sure

update

the

baseboard

management

controller

firmware

before

updating

the

BIOS

code.

download

the

program,

http://www.ibm.com/support/,

and

click

Downloads

and

drivers

;

then,

copy

the

EXE

file

firmware

update

diskette

copy

the

ISO

file

firmware

update

CD.

update

the

firmware,

use

one

the

following

procedures:

the

Linux

Windows

operating-system

update

package

available

from

the

World

Wide

Web

and

you

have

obtained

it,

the

instructions

that

come

with

the

package.

you

are

using

diskette

CD,

complete

the

following

steps.

Important:

you

are

using

diskette

update

the

firmware,

you

must

have

external

USB

diskette

drive

attached

the

server.

Turn

off

the

server.

Insert

the

firmware

update

diskette

into

the

diskette

drive

insert

the

firmware

update

into

the

drive.

Turn

the

server.

Note:

the

server

does

not

start

from

the

external

USB

diskette

drive,

use

the

Configuration/Setup

Utility

program

configure

the

external

USB

diskette

drive

startup

device.

(For

information

about

the

Configuration/Setup

Utility

program,

see

the

User’s

Guide

the

IBM

Eserver

Documentation

CD.)

Then,

start

again

step

this

procedure.

there

error

updating

the

firmware,

try

the

update

again.

326m

Type

7969:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide