IBM 326m Hardware Maintenance Manual - Page 103

Service, processor, error, codes, ServeRAID

Get IBM 326m - eServer - 7969 PDF manuals and user guides
UPC - 000435835093
View all IBM 326m manuals
Add to My Manuals
Save this manual to your list of manuals

Page 103 highlights

Note: See "System" on page 100 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action I9990650 (AC power has been restored) 1. Check cable. 2. Check for interruption of power. 3. Power cable. Service processor error codes When viewed from POST, service processor (baseboard management controller) error codes will appear in hexadecimal form (generally beginning with A2, A3, A4, A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed. However, when viewed from the System Error Log, the messages will appear as text. To determine a possible error condition for the service processor, see the System Error log (see "Starting the diagnostic programs and viewing the test log" on page 22). ServeRAID error codes In the following error codes, x can be any number or letter. Note: See "System" on page 100 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1xxx (Microcode checksum error) 1. ServeRAID controller 2xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3000-31xx(Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3200 (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3300 (ServeRAID-5i only) 1. Install ServeRAID-5i controller in an extended PCI expansion slot. See the documentation that came with the server for more information. 3E20 (ServeRAID-5i only) 1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot. 2. Verify that the ServeRAID-5i controller is supported in this server. 3. ServeRAID-5i controller. 4. System board. 3E2x 1. Reseat the ServeRAID controller. 2. Flash latest level of BIOS code and firmware for controller. 3. ServeRAID-5i controller. 4. Integrated RAID controller on serve). Chapter 7. Symptom-to-FRU index 93

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
Note:
See
“System”
on
page
100
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
I9990650
(AC
power
has
been
restored)
1.
Check
cable.
2.
Check
for
interruption
of
power.
3.
Power
cable.
Service
processor
error
codes
When
viewed
from
POST,
service
processor
(baseboard
management
controller)
error
codes
will
appear
in
hexadecimal
form
(generally
beginning
with
A2,
A3,
A4,
A5,
A6,
A7,
AD,
AE,
or
E1),
unless
a
Remote
Supervisor
Adapter
is
installed.
However,
when
viewed
from
the
System
Error
Log,
the
messages
will
appear
as
text.
To
determine
a
possible
error
condition
for
the
service
processor,
see
the
System
Error
log
(see
“Starting
the
diagnostic
programs
and
viewing
the
test
log”
on
page
22).
ServeRAID
error
codes
In
the
following
error
codes,
x
can
be
any
number
or
letter.
Note:
See
“System”
on
page
100
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1xxx
(Microcode
checksum
error)
1.
ServeRAID
controller
2xxx
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3000-31xx(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3200
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3300
(ServeRAID-5i
only)
1.
Install
ServeRAID-5i
controller
in
an
extended
PCI
expansion
slot.
See
the
documentation
that
came
with
the
server
for
more
information.
3E20
(ServeRAID-5i
only)
1.
Remove
the
ServeRAID-5i
controller
from
its
slot
and
install
it
in
the
proper
PCI
option
slot.
2.
Verify
that
the
ServeRAID-5i
controller
is
supported
in
this
server.
3.
ServeRAID-5i
controller.
4.
System
board.
3E2x
1.
Reseat
the
ServeRAID
controller.
2.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
3.
ServeRAID-5i
controller.
4.
Integrated
RAID
controller
on
serve).
Chapter
7.
Symptom-to-FRU
index
93