Intermec PB51 PB50 and PB51 Mobile Printer User Guide

Intermec PB51 Manual

Intermec PB51 manual content summary:

  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 1
    PB50 | PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 2
    trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 3
    radioless PB50 printer. • Change to the Ready-to-Work indicator behavior. • Added linerless media support. • New icons for Bluetooth radio and addition of printhead lifted error message. • Added of power management options Sleep Timer and Standby Timer. PB50 and PB51 Mobile Printer User Guide iii
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 4
    iv PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 5
    Printer Modes 21 Understanding Ready Mode 21 Understanding Information Mode 21 Understanding Pause Mode 22 Understanding Setup Mode 23 Understanding Error Mode 24 Understanding Dump Mode 24 Understanding Extended Test Mode 25 Printing a Test Page 26 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 6
    the Printer Firmware Using a Communications Program 51 Downloading Fonts and Graphics 55 3 Troubleshooting and Maintaining the Mobile Printer 57 Troubleshooting the Mobile Printer 58 Contacting Product Support 58 Understanding Error Messages 58 Troubleshooting Printer Problems and Finding
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 7
    Compartment 68 A Specifications 69 Specifications 70 Interfaces 74 RS-232 Serial Interface 74 USB Interface 75 Accessories for the Mobile Printer 76 B IPL and Fingerprint Setup Menus 79 IPL Setup Menu 80 Fingerprint Setup Menu 81 I Index 83 PB50 and PB51 Mobile Printer User Guide vii
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 8
    Contents viii PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 9
    click Support > Returns and Repairs > Warranty. Web Support Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 10
    Intermec Fingerprint Command Reference Manual • Intermec Fingerprint Developer's Guide • Intermec Printer Language (IPL) Command Reference Manual • ESC/P Programmer's Reference Manual • ZSim Programmer's Guide • CSim Programmer's Guide • DSim Programmer's Guide x PB50 and PB51 Mobile Printer User
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 11
    the Intermec website at www.intermec.com. 2 Click the Products tab. 3 Use the Products menu, navigate to your product page. For example, to find the PB50 mobile printer page, click Printers and Media > Mobile Printers > PB50. 4 Click the Manuals tab. PB50 and PB51 Mobile Printer User Guide xi
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 12
    Before You Begin xii PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 13
    1 Using the Mobile Printer Use this chapter to familiarize yourself with your mobile printer. This chapter contains these sections: • Introducing the Mobile Printer • Features of the Printer • Using the Batteries • Loading Media • Understanding the Printer Modes • Printing a Test Page 1
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 14
    1 - Using the Mobile Printer Introducing the Mobile Printer The PB50, PB50C, and PB51 are rugged direct thermal label and receipt printers designed for use with Intermec mobile computers and SF51 and SR61 scanners. Use the PB50 for label printing, and the PB51 for receipt printing. Note: Unless
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 15
    contains four buttons, a liquid crystal display (LCD), and one LED indicator. Use the four buttons to navigate the menu system and perform functions on the printer. Use the following tables to understand the buttons, menu system, and status LED. PB50 and PB51 Mobile Printer User Guide 3
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 16
    or receipt paper without printing. The amount of media advanced depends on the type of media loaded in the printer. The printer will advance print job (Fingerprint and IPL only). The button does not have a unique function when using the ESC/P language. 4 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 17
    setting. • Cancels the print job (Fingerprint or IPL), or stops Information mode. The only LED on the printer is the blue Ready printer is in Standby mode. • The printer is in Info mode. • The printer is in Setup mode. The printer is powered on and operating. PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 18
    • Intermec Printer Language (IPL) • ESC/P • ZSim • CSim • DSim The first time you start your printer after you upgrade your firmware, you are prompted to select a printer language. The language you select automatically runs each time you turn on your printer. 6 PB50 and PB51 Mobile Printer User
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 19
    , see the DSim Programmer's Guide. The current printer language and firmware version appear on the screen when the printer is in Ready mode. IPL 12.0.0 The Screen of a Printer Running IPL Firmware To select your printer language 1 Turn on your printer. PB50 and PB51 Mobile Printer User Guide 7
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 20
    or Direct Protocol ZSim, DSim, or CSim • Go to SETUP > TEST/SERVICE > CMD LANGUAGE. • Go to SETUP > PRINT DEFS > CMD LANGUAGE. 1 Press Setup button. 2 Enter the Fingerprint password: 8311. 3 Press Setup button. 4 Go to SETUP > PRINT DEFS > CMD LANGUAGE. 8 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 21
    . Use Intermec Model AB13 battery only. Use of another battery may present a risk of fire or explosion. The Model AB13 battery may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 100 °C (212 °F), or incinerate. PB50 and PB51 Mobile Printer User Guide 9
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 22
    battery 1 Lay the printer upside-down on a flat surface. 2 Insert the battery with the tab facing away from the front control panel. 3 Insert the edge of the battery under the lip of the printer and then push down until you hear the battery latch click. 10 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 23
    to work for several more hours before charging or replacing the battery. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery charging error. You may need to replace the battery. PB50 and PB51 Mobile Printer User Guide 11
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 24
    Standby Timer option to turn off power to the radio, the display, and the backlight. The Standby Timer option has the same effect on the printer as pressing the Standby button. 12 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 25
    . Using the printer in temperatures below 0 °C (32 °F) reduces the overall battery life. Over time, rechargeable batteries lose the ability to maintain a charge. You can only recharge a battery a finite number of times before you must replace it. PB50 and PB51 Mobile Printer User Guide 13
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 26
    Using the Mobile Printer Loading Media You can use roll or fanfold receipt media with both the PB50 and PB51 printers. Your printer ships with a small amount of media loaded, and a test page printed to make sure that the printer works. The PB50 printer supports self-strip printing applications. For
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 27
    load the media clockwise so that it pulls off the core from the bottom of the printer. 5 Pull out approximately 8 cm (3 inches) of the media. 6 Close the media cover. The printer emits the hardware sound to tell you that the media door closed correctly. PB50 and PB51 Mobile Printer User Guide 15
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 28
    make sure the media cover is completely latched. Note: The PB51 does not have a self-strip door. Instead, the self-strip door is molded plastic and part of the media cover. 8 Press and hold the Feed button for more than two seconds to calibrate the media. 16 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 29
    off or in Standby mode, press the Standby button. • If the printer is on, press the soft key (usually the Setup button) to return to Ready mode. 2 Press the blue media cover release button until the cover releases. 3 Slide the two media supports apart. PB50 and PB51 Mobile Printer User Guide 17
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 30
    Chapter 1 - Using the Mobile Printer 4 Insert a dummy core and press the media adjust guide until the dummy core is held firmly in place. 5 Load the fanfold media from the bottom of the printer. 6 Pull out approximately 8 cm (3 inches) of the media. 18 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 31
    correctly. To load media for self-strip printing (PB50 only) 1 Complete Steps 1 through 5 in the previous procedure. 2 Open the self-strip door in the media cover. 3 Remove a label from the roll of media so that you have several inches of label liner. PB50 and PB51 Mobile Printer User Guide 19
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 32
    Chapter 1 - Using the Mobile Printer 4 Feed the label liner over the self-strip bar and out the back of the self-strip door. 5 Close the media on the liner to tighten it. 7 Press and hold the Feed button for more than two seconds to calibrate the media. 20 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 33
    it shows a subset of network information about the printer. If there is an error, the error message appears first, followed by the printer information. Each message appears for five seconds. Note: You must use IPL or Fingerprint to start Information mode. PB50 and PB51 Mobile Printer User Guide 21
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 34
    To cancel the current print job with Fingerprint or IPL 1 Press the Feed button to pause printing. 2 Press the Information button (or soft key) to cancel the current print job. To cancel the current print job with ESC/P • Press and hold the Setup button. 22 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 35
    setting. To Confirm Press . Press . BAUDRATE: 9600 Normal Editing Mode: In normal editing mode, you see an up arrow and a right arrow for making selections. PB50 and PB51 Mobile Printer User Guide 23
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 36
    you want the printer to perform. To start and stop Dump mode 1 Make sure the printer is in Ready mode and is loaded with media. 2 Press and hold the Feed and Standby buttons for about five seconds, or until the SELECT MEDIA message appears on the screen. 24 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 37
    with IPL, see "Troubleshooting Communication Problems" on page 62. Understanding Extended Test Mode Use Extended Test mode to run additional diagnostic tests or resolve more difficult problems, including printing specific test labels, starting Dump mode, and resetting the printer to factory default
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 38
    button. 2 Press until Test/Service appears on the screen. 3 Press to select the Test/Service menu. 4 Press to select the Testprint Config menu. 5 Press to select the Config menu. 6 Press to choose a test page. 7 Press to print the selected test page. 26 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 39
    test page. 7 Press to print the selected test page. To print a test page with a printer loaded with ESC/P 1 Press printer shows the SELECT MEDIA message, or a message stating the type of media loaded in the printer. 3 Press the Feed button to stop Dump Mode. PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 40
    Chapter 1 - Using the Mobile Printer 28 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 41
    2 Configuring the Mobile Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Configuring the Printer Settings • Upgrading the Firmware • Downloading Fonts and Graphics 29
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 42
    http://www.intermec.com/support/downloads/index.aspx. You also need a separately purchased USB cable (P/N 321-611-xxx). To connect the printer through the USB port 1 Run the InterDriver installation program. 2 If a Security Warning window appears, click Run. The Intermec End User License Agreement
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 43
    bits Parity Stop bits Default Setting 115200 8 None 1 4 If you are using HyperTerminal a Click the Settings tab. b Click ASCII Setup. The ASCII Setup window appears. PB50 and PB51 Mobile Printer User Guide 31
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 44
    on the Bluetooth range capabilities of the remote device, environmental conditions, and obstructions. For the Bluetooth-enabled devices to exchange data, both devices must establish a connection. Bluetooth software is always running in the background. 32 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 45
    mobile computer user manual. Note: For maximum security, Intermec recommends that you set a Bluetooth passcode. The default passcode is 1234. To set up Bluetooth communications with a scanner 1 Download and install EasySet. 2 Create the following bar code labels using EasySet: • Administrator reset
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 46
    a serial port on your PC. 2 On your PC, start PrintSet. 3 Select your printer from the My Printers list. 4 In the Printer Tasks list, click Wireless Setup Wizard. If you are prompted for the administrator username and password, type them and click Next. 34 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 47
    or to a serial adapter on your mobile computer. 3 Open a communications program such as HyperTerminal on your PC and configure the following parameters for the serial port: Parameter Baud rate Data bits Parity Stop bits Default Setting 115200 8 None 1 PB50 and PB51 Mobile Printer User Guide 35
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 48
    printer can accept .pfx, .pem, and .der certificates. 7 Verify that the printer is connected to the access point and make sure it can get an IP address. Understanding the 802.11 Radio Icons Icon Description Excellent signal Strong signal Good signal 36 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 49
    Manual. You can download both documents from the Intermec website at www.intermec.com. Configuring Wireless Printing Using IPL Use the following procedures to configure your printer with IPL for wireless printing. To configure the printer >ws,ACTIVE,1 PB50 and PB51 Mobile Printer User Guide 37
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 50
    be from 0 to 32 alphanumeric characters. Note: The default administrator password is "pass." If you have changed the password, use your password instead of "pass." 2 Send one of the following commands to ,xxxx ws,.EAP_PASS,xxxx 38 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 51
    Chapter 2 - Configuring the Mobile Printer where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command several times for the wireless station to connect: ws,ACTIVE,1 PB50 and PB51 Mobile Printer User Guide 39
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 52
    the double quote. Note: The default password for logging in as an admin is "pass." If you have changed the password, you will need to use your password instead of "pass." 2 Send the ","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters. 40 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 53
    setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx" where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to of the certificate and export is the passphrase. PB50 and PB51 Mobile Printer User Guide 41
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 54
    Chapter 2 - Configuring the Mobile Printer • Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup level has several sub-levels. Note: The Setup menu is not available when using ESC/P. 42 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 55
    PRINT DEFS SETUP: MEDIA SETUP: FEEDADJ The Main Levels of the Setup Menu in Fingerprint Starting point SETUP: DISPLAY SETUP: POWER SETUP: SER-COM SETUP: NETWORK SETUP: TEST/SERVICE SETUP: CONFIGURATION SETUP: MEDIA The Main Levels of the Setup Menu in IPL PB50 and PB51 Mobile Printer User
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 56
    locally. 4 Click OK twice. For more information on changing configuration settings, see either the Fingerprint Command Reference Manual or the IPL Command Reference Manual. You can download these documents from the Intermec website at www.intermec.com. 44 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 57
    to find the IP address. a Start a communications program. b In the communications program window, type: ESC{QST:NW} and press Enter. The IP address of the printer appears in the communications program window. 5 Start a web browser. PB50 and PB51 Mobile Printer User Guide 45
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 58
    printer. The printer ships with the SmartSystems client preloaded. The console is part of SmartSystems Foundation, and is available from the Intermec website. To download SmartSystems Foundation, go to www.intermec.com/products/smrtsysfoundation/index.aspx. 46 PB50 and PB51 Mobile Printer User
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 59
    , see "Connecting the Printer Through the Serial Port" on page 31. 2 Download and save the firmware (.bin) file you want to use. a Go to www.intermec.com. b Select Products > Printers and Media > Printer Family > Printer Model. c Click the Downloads tab. PB50 and PB51 Mobile Printer User Guide 47
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 60
    , select Firmware Upgrade. You should only select Bootloader Upgrade if you are told to do so by Intermec Product Support. Upgrading the bootloader unnecessarily may damage your printer. 7 Follow the onscreen instructions to upgrade your firmware. 48 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 61
    to upgrade to your PC. a Go to www.intermec.com. b Click Support > Downloads. c Use the Product Category, Product Family, and Product fields, to select the printer model. d Click Submit. The latest available software appears. e Download the latest firmware version to your PC. f Extract the .zip file
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 62
    Chapter 2 - Configuring the Mobile Printer 6 In the Address text box, type the IP address of your printer and press Enter. = 7 Click Maintenance. The Maintenance page appears. 50 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 63
    2 - Configuring the Mobile Printer 8 When prompted, type your user name and password. The default user name is "admin" and the default password is "pass." 9 Browse to the (.bin) file you want to upgrade to and select it. 10 Click Upgrade. Wait approximately five minutes for the firmware upgrade to
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 64
    Chapter 2 - Configuring the Mobile Printer 3 Download the firmware (.bin) file you want to upgrade to your PC. a Go to www.intermec.com. b Click Support > Downloads. c Use the Product Category, Product Family, and Product fields, to select the printer model. d Click Submit. The latest available
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 65
    (.bin) file you want to upgrade to and select it. Wait approximately five minutes for the firmware upgrade to complete. When the upgrade is complete, the communications program shows the "Kernel flashing OK" message and the printer automatically restarts. PB50 and PB51 Mobile Printer User Guide 53
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 66
    will appear. 9 In the protocol drop-down box, select Zmodem. 10 Browse to the firmware (.bin) file you want to upgrade to and select it. Wait approximately five minutes for the firmware upgrade to complete. When the upgrade is complete, the communications 54 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 67
    printer. For help with commands and information, see the Fingerprint Command Reference Manual, the IPL Command Reference Manual, or the ESC/P Programmer's Reference Manual. You can download these documents from the Intermec website at www.intermec.com. PB50 and PB51 Mobile Printer User Guide 55
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 68
    Chapter 2 - Configuring the Mobile Printer 56 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 69
    the Mobile Printer Use this chapter to solve problems you may encounter while using the printer. You will also find information on booting the printer and routine maintenance. This chapter contains these sections: • Troubleshooting the Mobile Printer • Restarting the Mobile Printer • Cleaning
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 70
    of the information listed above in the printer menu system or on a testprint page. Understanding Error Messages Use the following tables to troubleshoot some common error messages. Some error messages appear only when you use a specified printer language. 58 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 71
    Chapter 3 - Troubleshooting and Maintaining the Mobile Printer Possible Printer Error Icons and Messages Error Icon Error Message Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of Out of Paper (Fingerprint) media. For help, see "Loading
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 72
    the print window. See the command reference manual for your type of firmware (IPL, Fingerprint, or ESC/P) for information on how to set the media parameters. Printhead lifted The printer is not closed. Press down on the media cover to make sure it is latched. Troubleshooting Printer Problems and
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 73
    help, see your Bluetooth connection. mobile computer user manual or "Setting Up Bluetooth Communications" on page 32. • Make sure the mobile computer can print to a known good printer. • Print a Bluetooth testprint page to make sure that the mobile printer discovered your printer. For help, see
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 74
    After the printer starts Dump mode, it tells you it has started Dump mode by printing it on a label. The Dump mode icon appears and printer is ready to receive data. For more information on how to start Dump mode, see "Understanding Dump Mode" on page 24. 62 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 75
    62. • using the Control Panel buttons. Characters are printed on a continuous line along with their corresponding hexadecimal numbers. For information on how to start Dump mode from Extended Test mode, see "Understanding Extended Test Mode" on page 25. PB50 and PB51 Mobile Printer User Guide 63
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 76
    To restart the printer 1 Disconnect the printer from power if externally powered. 2 Remove the battery from the printer for at least one second. 3 Insert the battery back into the printer. 4 Reconnect external power if your printer is externally powered. 64 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 77
    Chapter 3 - Troubleshooting and Maintaining the Mobile Printer Cleaning the Printer To properly maintain your printer, you must clean it at the recommended interval. Make sure to clean the following parts: • Printhead • Platen roller • Paper sensors • Tear bar • Printer exterior • Media compartment
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 78
    Troubleshooting and Maintaining the Mobile Printer Use the following illustration to locate the parts of your printer to clean. Tear bar Paper sensor Label taken sensor Printhead Label gap sensor Platen roller PB50 and PB51 Mobile Label and Receipt Printer: Identifying the parts of the printer
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 79
    other problems. To clean the printer exterior 1 Close the media cover. 2 Using a soft cloth, wipe the printer exterior. You can also use a small amount of water or mild detergent. Intermec recommends that you keep the surface surrounding the printer clean. PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 80
    Chapter 3 - Troubleshooting and Maintaining the Mobile Printer Cleaning the Printer Media Compartment 1 Open the media cover. 2 Remove the media and ribbon. 3 Use a brush or air blow the compartment. 4 Make sure the paper sensors are free of dust. 68 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 81
    A Specifications 69
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 82
    ) with battery Power Specifications AC power adapter voltage: Printer voltage: paper path and slots are excluded from IP54. Memory RAM: Flash: 16 MB 64 MB Print Speed and Resolution Print speed: up to 4 ips (100 mm/s) Resolution: 203 dpi (8 dots/mm) 70 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 83
    Appendix A - Specifications Print Technology Printhead: Maximum print width: Direct thermal 108 mm (4.25 in) Media Specifications Core inside diameter, standard: 19 mm (0. fanfold media • Notch: Tag media • Black mark: Label, tag, and fanfold media PB50 and PB51 Mobile Printer User Guide 71
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 84
    . Receipt media is supported in both top coated and uncoated paper in continuous roll stock only. The default media sensitivity is 180. The default media sensitivity for linerless media is 103. Use the following table as a guide when setting sensitivity. 72 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 85
    30 40 European Label Media 440 47 30 140 70 40 Duratherm TC Duratherm NTC - 2 Duratherm NTC Thermal Eco Thermal Top Max Print Speed 4 ips 4 ips 2 ips 4 ips 4 ips 4 ips 4 ips 2 ips Dependent on format and environment 2 ips 2 ips 2 ips 2 ips 4 ips PB50 and PB51 Mobile Printer User Guide 73
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 86
    and Descriptions (Printer End) PIns Signal 1 HHC RXD 3 HHC CTS 5 HHC RTS 6 HHC TXD 8 GND Description Receive data from host (input) Clear to send from printer (output) Request to send from host (input) Transmit data to printer (output) Ground 74 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 87
    " on page 30. The USB cable that ships with the printer has a USB Type A connector on one end to connect to the PC, and a USB Type B connector on the other end to connect to the printer. You do not need to configure communications for the USB port. PB50 and PB51 Mobile Printer User Guide 75
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 88
    belt. Cart Dock Use the cart dock to easily attach the printer to a movable cart or a flat surface. Cleaning Pen Use the cleaning pen to clean the printhead. Cleaning Swab Use cleaning swabs to clean the platen roller, paper sensor, tear bar, and printhead. 76 PB50 and PB51 Mobile Printer User
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 89
    purchase additional cleaning swabs from www.intermec.com. Power Supply (Model AE19) Provides power to the mobile printer and the 4-bay battery charger (Model AC18). Printhead Cleaning Pen Use the cleaning pen to clean the printhead. Protective Case Use the protective case to transport and store your
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 90
    Appendix A - Specifications 78 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 91
    B IPL and Fingerprint Setup Menus 79
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 92
    NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS TEST/SERVICE TESTPRINT DATA DUMP MEMORY RESET CONFIG TEST LABELS FORMAT PAGE UDC FONT PRINT SPEED POWER LTS CALIBRATION LOW BATTERY SLEEP TIMER STANDBY TIMER DISPLAY ORIENTATION CONTRAST 80 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 93
    TESTFEED HEAD RESIST POWER LOW BATTERY TESTPRINT PRINT SPEED SLEEP TIMER STANDBY TIMER LSS TEST CLIP DEFAULT LESS AUTO LSS MANUAL DISPLAY ORIENTATION CONTRAST TESTFEED MODE LEN (SLOW MODE) LTS CMD LANGUAGE LTS VALUE LTS ADJUST LTS TEST PB50 and PB51 Mobile Printer User Guide 81
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 94
    Appendix B - IPL and Fingerprint Setup Menus 82 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 95
    I Index 83
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 96
    connection 31-32 using USB 30-31 Control Panel backlight 12, 13 buttons 4 illustrated 3 layout 3-4 soft keys 5 D default password 37, 38, 40 default settings. See factory default settings. differences between PB50 and PB51 3, 72 display. See Control Panel. PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 97
    47-49 PB50 and PB51 Mobile Printer User Guide Index SmartSystems Foundation 51 the printer home page 49-51 fonts, downloading 55 G gap detection 71 graphics, downloading 55 H HyperTerminal about 31 settings 31, 44 troubleshooting 62 using to change settings 44 using to upgrade firmware 51- 55
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 98
    . See battery. printer calibrating the sensors 59 differences between PB50 and PB51 3, 72 find IP address 45, 49 intended uses 2 language 6 memory 70 operating temperatures 13, 70 password 37, 38, 40 platen roller 66 power specifications 70 print resolution 2, 70 printhead 66 printing speed 2, 70
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 99
    61 stop printing 60 test page 62 USB connection 62 using Dump mode 62-64 See also error. typefaces, downloading 55 U upgrade firmware. See firmware, upgrade information. USB. See connecting printer to PC. W warranty ix wireless. See 802.11 wireless. PB50 and PB51 Mobile Printer User Guide 87
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 100
    Index 88 PB50 and PB51 Mobile Printer User Guide
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 101
  • Intermec PB51 | PB50 and PB51 Mobile Printer User Guide - Page 102
    Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. PB50 and PB51 Mobile Printer User Guide *934-012-008* P/N 934-012-008
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102

PB
50
| PB
51
Mobile Printer
User Guide