Kodak ESP 5250 User Manual - Page 47

For more troubleshooting information, go

Page 47 highlights

KODAK ESP 5200 Series All-in-One Printer Problem Image quality problems Ink cartridge problems Paper jam Error messages or other problems you cannot resolve Possible Solutions • For best results, use KODAK Paper or a paper with the COLORLOK Technology logo on the package. • Make sure the paper is loaded correctly. See Loading paper, page 13 5. For more help, go to www.kodak.com/go/itg, select All-in-one printer, then Print Quality (missing colors, blank prints, etc). • Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak brand or refilled ink cartridges. • Remove, then install the cartridges again. Make sure the cartridges click into place. • Check for paper in the rear-access cleanout area. • Open the printer access door and gently remove any paper from inside the printer. • Make sure the paper in the tray is free of tears or creases. • Make sure you do not overload the paper tray. For more information, see www.kodak.com/go/itg. Select All-in-one printer, then Paper jam. If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available: • Kodak Service Number (located inside or on the outside of the printer) • Printer model number (located on the back of the printer) • Computer model, operating system, and version of Home Center Software • Exact wording of any error message(s) For more troubleshooting information, go to www.kodak.com/go/esp5250support. www.kodak.com/go/aiosupport 42

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www.kodak.com/go/aiosupport
42
KODAK ESP 5200 Series All-in-One Printer
For more troubleshooting information, go to
www.kodak.com/go/esp5250support
.
Image quality problems
For best results, use KODAK Paper or a paper with the COLORLOK
Technology logo on the package.
Make sure the paper is loaded correctly. See
Loading paper, page 13
5.
For more help, go to
www.kodak.com/go/itg
, select
All-in-one printer
,
then
Print Quality (missing colors, blank prints, etc)
.
Ink cartridge problems
Check that KODAK Ink Cartridge(s) are installed. Do not use non-Kodak
brand or refilled ink cartridges.
Remove, then install the cartridges again. Make sure the cartridges click into
place.
Paper jam
Check for paper in the rear-access cleanout area.
Open the printer access door and gently remove any paper from inside the
printer.
Make sure the paper in the tray is free of tears or creases.
Make sure you do not overload the paper tray.
For more information, see
www.kodak.com/go/itg
. Select
All-in-one printer
,
then
Paper jam
.
Error messages or other
problems you cannot
resolve
If you need to contact Kodak (see
www.kodak.com/go/contact
), have the
following information available:
Kodak Service Number (located inside or on the outside of the printer)
Printer model number (located on the back of the printer)
Computer model, operating system, and version of Home Center Software
Exact wording of any error message(s)
Problem
Possible Solutions